DCSIMG
 
 

Call Center

Alitalia contacts and assistance 1) RESERVATION AND TICKETING

Ph. +32 (0) 2-551.11.22 (Option 1)
Opening times: Monday to Friday 08.00-19.00

2) GROUPS RESERVATIONS (min. 10 persons): 
Ph. +32 (0) 2-551.11.44 (Option 2)
Fax +32 (0) 2-551.11.32
Email: groupdesk.belux@alitalia.it
Opening times: Monday to Friday 09.00-17.30.

If you are a private person, download the Alitalia Group-Request Form here 
If you are a Travel agent, download the 'travel agent' Alitalia Group-Request Form here

3) WEB SUPPORT DESK

(exclusively problems encountered on our booking engine or site)
Ph. +32 (0) 2-551 11 51
Email:websupportbe@alitalia.it
Opening times: Monday to Friday 9.00-20.00
Saturday and Sunday 9.30-17.00

4) MILLEMIGLIA PROGRAM BENELUX

Ph. +32 (0) 2-551.11.22
(Option 3 - Bookings and Award Tickets) 
(Option 4 - Claim missing Miles)
Fax +32 (0) 2-551.11.55
Email: millemigliabenelux@alitalia.it

Opening times:  Monday to Friday 09.30-16.30

5) CUSTOMER RELATIONS

Ph. +32 (0) 2-551.11.44 (Option 3)
Fax  +32 (0) 2-551.11.52
Email: Alitaliabe@sept.fr
Opening times: Monday to Friday 08.30–12.30

6) AIRPORT OFFICE 

Ph. +32 (0) 2-714.42.10
Fax +32 (0) 2-720.93.06
Opening times: Monday to Sunday 05.00-20.00

7) TELECHECK-IN (Freccia Alata Plus, Freccia Alata and Ulisse Clubs)
Ph. +39 06-65644 (Option 3)
Opening times: Monday to Sunday 05.00-20.00

8) LOST & FOUND 
Ph. +32 (0) 2-723.08.40
World tracer Baggage Service

9) CARGO SHIPMENTS
Please visit www.alitaliacargo.com/en.