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CONTACT AND ASSISTANCE
Contact and Assistance
Our aims are to:- give you the opportunity to communicate with the Company in a direct and practical way, producing results
- give you ready answers to doubts or concerns about Alitalia products and services
- provide an ever-more efficient, constructive service to meet your needs
For passenger booking and information and to buy an Air One ticket, see the Air One website page dedicated to Contacts
Claims and suggestions
Phone numbers, addresses and forms for your comments and suggestions by post or by fax
Alitalia offices
Phone numbers, addresses and email contacts to Alitalia's offices worldwide.
Baggage assistance
The procedures you should follow if your baggage is delayed, damaged or mishandled
Customer Relations
The most frequent and common questions concerning Customer Relations.
Contact us
For reservations, flight re-confirmation, arrival/departure information and special assistance procedures please contact the toll free number indicated below followed by the extention number pertaining to your request.