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FAQ
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MilleMiglia Club

How can I participate in the new edition of the Program?
Members of the 2003-2007 Program will be automatically enrolled in the new edition. However, they can request to be removed from the Program at any time.
Can I request award tickets only for Economy or also for Business class?
You can request award tickets for either Economy or Business Class. Specifically, for Business Class award tickets, you will have to contact your local Alitalia Office as through the Alitalia website you can only make reservations for Economy Class award tickets.
How can I join the Program starting 1 January 2008?
The ways to join the Program have not changed.
You can enrol:
- on the website by using the online form
- by calling your local Alitalia offices. 
What is the ‘Loyalty Reward’ 2008 promotion?
With the ‘Loyalty Reward’ promotion, starting in July 2008, you can get a bonus equal to the miles earned by 31 December 2007 and not redeemed by 30 June 2008. The bonus will be credited automatically to your account at the end of the promotion (starting in July 2008). To participate in this promotion, you will have to fly with Alitalia twice during the first 6 months of 2008. For more information on the promotion, visit the ‘Loyalty Reward’ 2008 page of the Alitalia website.   
How long will the new edition of the MilleMiglia Program last?
The Program will last three years (until 31 December 2010), however, Alitalia has the option to extend it for an additional 2 years.
How can I earn miles starting in January 2008?
As with the current edition of the Program, you can earn miles by flying with Alitalia, its airline Partners (SkyTeam or not) and by using the services of its commercial Partners.
Based on what rules will I earn miles by flying with Alitalia?
Starting 1 January 2008, earn miles based on the distance traveled and the class of service booked on Alitalia flights. Earn more with higher value tickets: up to triple miles for international flights in Business or Magnifica Class and with a Full Fare Economy class ticket on domestic flights within Italy.
Can you earn miles with all ticket fare types?
Yes, throughout 2008, the MilleMiglia Program has created a promotion just for you. You will earn 100 miles for each single flight (regardless of the distance travelled). Alitalia reserves the right to extend this promotion also for 2009.
What is the minimum amount of miles that I can earn if I purchase a discounted ticket on Alitalia, excluding the fares that let you earn 100 miles per flight?
The minimum amount is equal to 50% of the miles flown or, where minimum miles are required, 250 miles for each domestic flight within Italy (if distance travelled is less or equal to 500 miles) and 600 miles for each international flight (if distance travelled is less or equal to 1,200 miles). 
What is the maximum amount of miles that I can earn if I purchase a Full Fare Economy Class ticket?
The maximum amount of miles that can be accrued is equal to 150% of the miles flown for international flights, or 1,800 miles if the distance travelled is less or equal to 1,200 miles. For domestic flights within Italy up to 300% of the miles flown or 1,500 miles if the distance travelled is less or equal to 500 miles.
If I fly in Business or Magnifica Class, how many miles will I earn starting in January 2008?
If you buy a Business or Magnifica Class ticket for an Alitalia flight, you will earn 300% of the miles flown and a minimum of 3,600 miles for each flight, if the distance travelled is less or equal to 1,200 miles.
How will the Exclusive Bonus on Alitalia flights be calculated starting 1 January 2008?
The Exclusive Bonus will be calculated based on the miles accrued for Economy class tickets purchased in booking classes that let you earn 100% of the miles, regardless of the type of fare purchased. For tickets purchased at discounted fares, in booking classes that let you earn 50% of the miles, the Exclusive Bonus will be calculated directly on the miles earned.
Which awards can I request with the miles earned with the new Program edition?
As with the 2003-2007 Program, you can request the following awards: airline award tickets with Alitalia and its Partner airlines; upgrading to Business class. You can also donate your miles to the Charity Program Associations. What’s more, starting 1 January 2008, you can request One-Way award tickets for all destinations served by Alitalia using fewer miles than for a round-trip ticket. Additionally, throughout the year, new awards will be introduced and we will inform you of the details. 
With the miles earned during the 2003-2007 Program edition, can I request One-Way award tickets?
No, it is not possible. The awards that can be requested between January and June 2008, with miles earned up until 31 December 2007, will be the same ones available for the 2003-2007 Program. One-Way award tickets are therefore excluded.
Is the One-Way award ticket only available in Economy class?
No, it is available in either Economy or Business or Magnifica Class. To discover the miles necessary to request award tickets for each area, visit the Redeeming miles section of the Alitalia website. 
Can I request a One-Way award ticket by purchasing the missing miles or by using the Plus ticket?
Yes. One-Way award tickets have the same features as the round-trip tickets, therefore, you can reach the necessary miles with a mileage purchase or request it as a Plus ticket.
When can I book a One-Way award ticket?
Starting on 1 January 2008, but only by using miles earned as part of the new Program edition (from 1 January 2008).
Can I book a One-Way award ticket online?
Yes, starting 1 January 2008.






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