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Web Check-in
Web Check-in
Web Check-in makes your travel easier
Once you have purchased your ticket you can:
- Check-in online for up to 7 passengers
- Select your seat onboard and change your selection afterward
- Print your boarding pass at home (for departures where the service is available), receive it via e-mail or collect it at the airport from one of the designated check-in desks or dedicated VIP lounges.
- Cancel your check-in
- check-in for itineraries with connecting flights, even if operated by Partner carriers (where there is an interline agreement)
- check-in for a return flight if scheduled within the same day and if travelling only with hand luggage
Availability of the service
Web Check-in is available from 20 hours up to one hour prior to departure. On the day of departure, please make sure you arrive at the airport within the set check-in time limits. If you don’t have your boarding pass when you arrive at the airport, you can collect it from the Fast Check-in machine, or from the designated check-in desks or dedicated lounges. If you prefer to print your boarding pass at home, please be reminded that the service is available up until two hours before departure.
Be also reminded that online check-in is not available for infants (0-23 months) and children (2-11 years)
Please note that the check-in time limit for passengers travelling from London Heathrow is 40 minutes before departure.
Routes on which the service is available and allowed baggage
| Rome Fiumicino, Milan Linate and Malpensa, Bari, Bologna,Brindisi, Catania,Florence,Genoa, Lamezia terme, Naples, Lamezia Terme,Reggio Calabria, Trieste and Venice | Hand and checked baggage |
| Other Italian airports | Hand baggage only |
| Amsterdam, Athens, Barcellona, Berlino, Brusseles, Londra, Madrid,Frankfurt, Thessaloniki, Vienna (from/to) | Hand and checked baggage |
| Bucharest, Cairo, Prague,Tel Aviv (from) | Hand and checked baggage |
| Krakow e Warsaw (from) | Hand baggage
|
| Malaga e Velencia (from/to) | Hand baggage |
Dedicated desks at the airport
- Rome Fiumicino: Terminal A, desk 161
- From Rome Fiumicino to London: Terminal C, desk 360 (also dedicated for Business Class)
- Milan Linate: desk 3, located in the Alitalia departure lounge, opposite the Fast Check-in machines
- Milan Malpensa: desks 401, 501
- Bari: desk 25
- Bologna: desk - Drop-off
- Brindisi: dedicated Alitalia Club Class desk
- Catania: desk 21, located opposite the Fast Check-in machines
- Florence: desk n.2 (also dedicated for Business passengers and exclusive Clubs members)
- Genoa: desk n12
- Lamezia terme: desk n.1 (also dedicated for Business passengers and exclusive Clubs members)
- Naples: desk n.30
- Reggio Calabria: desk n.1
- Trieste: desk - Drop-off
- Venice: desk n.44, also dedicated for Business passengers and exclusive Clubs members
- Amsterdam: desk check.in AZ n.5 and n.6
- Athens: dedicated Alitalia Club Class desk
- Barcelona: Terminal A, Business desk - Drop-off
- Berlin: Alitalia Business Class desk
- Brussels: Isle 7, desks from 1 to 5
- Bucharest: dedicated Alitalia Club Class desk
- Cairo: desk 19 (near Alitalia Club Class desk, same as Telecheck-in)
- Frankfurt: Terminal 1C, desk 712-714-715
- London Heathrow: Terminal 2, Drop off check-in desk beside Business Class desk
- Madrid: desk 417 Business Class dedicated
- Prague: desk 200, Business Class dedicated
- Tel Aviv: desk 10 Zone A
- Thessaloniki: dedicated Alitalia Club Class desk
- Vienna: desks 16 -17-18