If you are a passenger originating from the United Kingdom, this is a list of useful numbers you can call to access  a variety of Alitalia services like: information desks, reservation, baggage and passenger assistance. You can also contact our Call Centre to buy your ticket over the phone.

RESERVATIONS & FLIGHT RECONFIRMATIONS

Monday - Friday 8:00 - 22:00 Saturday & Sunday 8:30 - 21:30 
Tel.  08714 24 14 24 (calls within the UK) 
Tel. +39 06 65649 (calls from the rest of the world) 

GROUP RESERVATIONS (10 people or more)

Monday - Friday 10:00 - 17:00 
Tel. 08714 24 25 24 
Fax. +44 (0)20 88147 744

ALITALIA BAGGAGE & CUSTOMER RELATIONS  ASSISTANCE

PO Box 564
Hounslow
TW3 9PQ
 
Email: customer.relationsUK@alitalia.it
Fax: 0870 2255 088 

In order to provide you with a faster and more efficient service, we suggest you to contact us via email rather than by post.

Please note that this office is not open to the public.