DCSIMG
 
 

2008-2010 Rules and Regulations

Effective from 11 p.m. of 12 January 2009.

Art. 1 - Definitions and General Provisions
1.1 In these Regulations, the terms and expressions are defined as follows, unless otherwise specified:
  • "Company" or "Alitalia" means Alitalia - Compagnia Aerea Italiana S.p.A., having its registered office at Piazza Almerico da Schio Pal. RPU – 00054 Fiumicino (Rome), fiscal code, VAT number and registration number with the Companies Registry of Rome 02500880121, R.E.A. of Rome n. 1225709, together with the Alitalia group companies CAI First S.p.A. and CAI Second S.p.A., if not otherwise set out under this Regulation.
  • "Card" means a plastic care (loyalty card) bearing the Client’s name, surname and personal numeric code issued by the Company which can be used to access the services set forth by the Program (see Article 2.6).
  • "Exclusive Clubs" means the "Club Ulisse", "Club Freccia Alata" and "Club Freccia Alata Plus" whose members are also Program members. Belonging to these exclusive Clubs gives members the rights to special services and benefits, the rules and regulations for which can be viewed online at www.alitalia.com.
  • "SkyTeam Airline" or "SkyTeam Airlines" means the Partner or Partners participating in SkyTeam alliance, respectively, as specified in the list available on the website www.alitalia.com and/or in the Guide.
  • "Notices of the Program" means all communications regarding the Program published on the Internet website www.alitalia.com and/or on the Guide. 
  • "General Transportation Conditions (or G.T.C.)" means the rules governing the contract for general economic interest services composed of airline transportation of passengers and baggage, which can be viewed online at www.alitalia.com. 
  • "Guide" means all the information that can be consulted online at www.alitalia.com on earning Miles and claiming Rewards as well as Program advantages and services. A Member may also request a Guide from Customer Service, who will send a paper copy to the address indicated by the Member.
  • "Miles" means the Miles earned with the Company and its Partners in accordance with the procedures listed in the Regulations, on the Internet website www.alitalia.com and/or on the Guide and/or in the Notices of the Program. A mile is the Program’s unit of measurement which is accumulated in determined amounts, allowing the Member to request and obtain Rewards (see Articles 5 and 6).
  • "Qualifying Miles" means the Miles that allow Members to access exclusive Clubs or renew their membership (see Article 7). Qualifying miles can be earned from 1 January to 31 December of each year of Program validity, using the services of the Company or the SkyTeam Airline Companies or other Partner companies, when specifically indicated. 
  • "Partner" means an airline company or company or agency which carries out different activities using airline transport (also defined as Commercial Partners); by using these services, the Member may earn or use Miles as specified in these Regulations, on the Internet website www.alitalia.com and/or on the Guide and/or in the Notices of the Program.
  • "PIN" (Personal Identification Number) means a secret and personal code that allows the Member to access a special section of the Program at www.alitalia.com and other related services (see Article 2.5).
  • "Reward" mean the right to air travel obtained through the Program by using the Miles earned in accordance with the procedures listed in the Regulations, on the Internet website www.alitalia.com and/or on the Guide and/or in the Notices of the Program. 
  • "MilleMiglia Program" or "Program" means the reward program, lasting from 1 January 2008 to 31 December 2010 (unless extended), which was promoted by Alitalia - Linee Aeree Italiane S.p.A. now admitted to the extraordinary administration proceeding ("Former Alitalia") in order to attract frequent flyer Clients. As of 11:00 p.m. on 12 January 2009, the Company replaced Former Alitalia as promoter of the Program and shall recognise any Miles accrued, shall grant Awards owed by Former Alitalia to the Members, and shall recognise the Awards granted by Former Alitalia (as long as regularly requested by the Members), pursuant to the rules set out in this Regulation and specified on the website www.alitalia.com and/or in the Guide and/or in the Notices of the Program. The Program is subject to the provisions concerning reward programs pursuant to the D.P.R. n. 430/2001 and is subject to the supervision of the competent offices of the Ministry of Economic Development.
  • "Regulations" means these terms and conditions which govern the Program.
  • "Retroactive Credit" means Miles credited to a Member's account, which were earned prior to the date when that credit would normally be credited automatically. 
  • "Itinerary Receipt" means a document that proves that an electronic ticket ("e-ticket") was issued and, therefore, replaces the paper ticket pursuant to the Convention of Montreal of 1999 on the civil liability of the airline carrier.
  • "Customer Service" means the telephone service that allows Members to obtain information, make reservations and get tickets, rewards and assistance. Telephone costs for this service are specified when the service is used. 
  • "Member" means the individual participating in the Program, whose name is listed on the Card. 
  • "SkyTeam" means the alliance between airline carriers, formed on 22 June 2000 of which SkyTeam Airline Companies have been members. The list of airline companies participating in the alliance can be seen on the Internet website www.alitalia.com and/or in the Guide.
1.2 Participation in the Program is subject to these Regulations and is free.
1.3 The Company reserves the right to even partially and at any time change the procedures for participation in the Program as long as the rights already obtained by participants are protected.
1.4 For more information on the Program, view the MilleMiglia section at www.alitalia.com or call Customer Service at the telephone numbers indicated on the Internet website www.alitalia.com and/or in the Guide.  

Article 2 - Membership and Participation Conditions
2.1 All individuals who pay to travel via the airline may participate in the Program so long as they are above the age of fourteen and, upon joining, indicate an address where they can receive correspondence from MilleMiglia. Program membership for non-emancipated minors is subject to the explicit consent of their parents or guardians. Program membership for non-emancipated minors is subject to the liability of their parents or guardians and is managed by the parent/guardian.
2.2 The employees of Airline Companies or Companies or other agencies or businesses whose employees enjoy industry discounts may not join the Program. The Company reserves the right to deny membership to the Program to those who do not meet the requirements set forth in these Regulations or to exclude those people from the Program if it is later discovered that they do not meet those requirements, notwithstanding the rights they may have obtained. If Program membership is in contradiction with the current provisions of these Regulations or do not conform with them, The Company reserves the right to revoke the Member’s membership or cancel the Miles earned and not used when the member is notified of the exclusion; any previously obtained but unused Rewards are also cancelled.
2.3 To join the Program, you must register online at the Internet website www.alitalia.com or by contacting Customer Service. A membership application for the MilleMiglia Program presupposes that these Regulations have been read. Another method to enrol in the Program is provided if the clients not previously enrolled in the Program apply for the co-branded Alitalia Card American Express and Alitalia Card Premium American Express (available only for Italian residents). In this case, the individual Client is required to provide personal information on the appropriate form since, to get the co-branded cards, it is absolutely necessary to enrol in the Program. If not, the card request cannot be accepted and processed. The issue of the membership card for the exclusive Clubs denotes membership of the Program.
2.4 Upon enrolling, the Member will receive a personal numeric code which s/he must use when booking a flight and checking-in at the airport in order to be credited with the relevant Miles. Each member’s personal numeric identification code corresponds to an account in which the earned Miles will be credited: (i) after flights actually taken ("flown") with The Company, (ii) following those actually taken with Partner airline companies, as well as (iii) after using the Company services and (iv) purchasing products and using services from the other Partners based on the effective terms and conditions listed on the Internet website www.alitalia.com and/or in the Guide.
2.5 In addition the Member will receive his/her PIN needed to access special services by e-mail or at the address indicated by him/her according to the specific instructions that will be sent to him in the same communication. The Member alone is responsible for the safety of his/her PIN.
2.6 The Card will be given to the Member separately, bearing the Member’s personal data and personal numeric code. The Card bears the member’s name and may only be used by the bearer. If the Card is lost, stolen or damaged, the Member is required to inform Customer Service in a timely manner so that a new card may be issued or the corresponding account may be closed and a new account may be opened to which all Miles earned will be transferred. In this case, the Member will receive a new code number, a new Card and a new PIN. The Company will not be responsible for any fraudulent use of lost or stolen Cards prior to the aforementioned communication. If the PIN is lost, the Member may contact Customer Service, who will issue a new PIN and send it to the Member’s address. In addition, the Member may recover his/her PIN by using the appropriate recognition function found on the Internet website www.alitalia.com but only if s/he has previously given The Company his/her e-mail address. In this case, for security reasons, the Member must change the PIN using the appropriate data update function once they recover their PIN.
2.7 Several people may not be registered under the same personal numeric code or under the same account. Each membership is nominative and requires the Member to provide his/her personal data; the Member must inform The Company of any changes via its website or by contacting Customer Service. The Member guarantees the accuracy of all information provided to The Company and is solely responsible for it. If there are several codes or accounts registered to one Member, The Company will transfer the Miles earned to a single account and close the others after informing the Member. In this case, if there are Miles for the same flight/service registered to the same Member in different accounts, they will be credited to one valid account one time only. Miles for different Members cannot be accumulated in a single account. Mile integrations and/or transfers between different accounts are not allowed.
2.8 The Member enrolled in previous versions of the MilleMiglia Program will be de facto enrolled in the following Program edition notwithstanding the right to request deletion from same. The Member has the right to leave the Program at any time before its anticipated expiry. In this case, notwithstanding the right to obtain any rewards earned, if the Miles earned are sufficient, any Miles remaining when the termination is complete will be lost.
2.9 The Member may not sell or exchange his/her Miles or Rewards in any way.
2.10 The Member may not in any way falsify or alter the data in relation to his/her Program membership nor issue declarations or provide misleading or untruthful information to obtain benefits that they have not earned.  

Article 3- Rules of Behaviour and Penalties
3.1 The Member’s participation in the Program is subject to respect for all the conditions and rules of behaviour listed in these Regulations.
3.2 In particular, the Member is prohibited from behaving in any inappropriate manner that is unbecoming, disrespectful or troublesome for the employees of The Company or airline companies or companies or agencies that are Program Partners; they are further prohibited from behaving in a disruptive manner aboard aircraft or in special areas for Members or from refusing to follow the directions given by the employees of The Company or airline companies or companies or agencies that are Program Partners.
3.3 The Company reserves the right at its own discretion to exclude the Member from the Program and, without prejudice to rights that it earned, cancel the Miles earned but not yet used at the time when the member is informed of the exclusion and cancel any rewards previously earned and not yet used if the Member does not respect the conditions of these Regulations and/or his/her behaviour does not comply with them or the legal provisions and the G.T.C. of The Company or any of the Partner airline companies and, in general, any other applicable regulation or provision.  

Article 4 - Program Partner
The list of Program Partners is found on the Internet website www.alitalia.com and/or in the Guide. This list may be changed at any time. The Company will promptly inform the Member of any changes to the aforementioned list; any changes made do not mean the loss of the Miles earned by using the services of the Partner eventually removed from the list. A particular Partner category is represented by SkyTeam alliance member carriers.  

Article 5 - The Miles
5.1 Miles are the basic unit of calculation used by The Company for the Program. The Member earns Miles on The Company flights and those of Program Partner airline companies as well as by using the Commercial Partners’ services. The Member who flies with The Company or with one of the SkyTeam Airline Companies also earns Miles for code-sharing flights; however, code-sharing flights operated by The Company and/or Partner airlines in collaboration with airlines that are not Program Partners do not allow you to earn Miles unless The Company and/or the Partner airline is a Marketing Carrier, i.e. the airline ticket/itinerary receipt bears the IATA seal of the aforementioned airline companies in the "carrier box".
5.2 The amount of Miles earned for flights is calculated based on the IATA TPM (Ticketed Point Mileage) distance or on the minimum number of Miles set forth by the Program between the point of departure and destination for the flight taken and based on the booking class used, which indicates the pre-selected rate group. For multi-leg flights, Miles will be credited for the individual legs. The amount of Miles credited is specified in the tables found on the Internet website www.alitalia.com and/or in the Guide or can be obtained by contacting Customer Service. The content of these tables is only valid for the period indicated on the Internet website www.alitalia.com and/or in the Guide. The services provided and products offered by the Partner Companies that let you earn Miles are indicated on the Internet website www.alitalia.com and/or in the Guide.
5.3 To get Miles automatically credited, the Member must inform The Company of his/her personal numeric code when booking the flight and present his/her Card when checking-in at the airport. For some non-computerized connections, Miles may not be able to be credited automatically. In Miles are not credited automatically, the Member may ask for a Retroactive Credit by sending a legible photocopy of his/her boarding card and airline ticket/itinerary receipt by fax or post to the MilleMiglia Customer Service or by entering the Company e-ticket number in the appropriate space on the Internet website www.alitalia.com within four (4) months of the flight. If a Commercial Partner's services/products are used, the Member must inform them of his/her personal numeric code when booking the service or purchasing the product. If miles are not credited for a service/product offered by a Partner, you must contact the Partner’s Customer Service department directly.
5.4 In the case where a Member is registered in another loyalty program for a Partner airline and flies with one of these Partners, miles may not be credited both to the account for that program and to the one for this Program. If a Member fraudulently obtains duplicate miles, the Company reserves the right to void the unduly credited Miles and exclude the Member from the Program, notwithstanding the rights obtained.
5.5 Tickets purchased and not used do not give members the right to Miles.
5.6 Miles earned by Members following the use of airline services can only be credited after the flight is taken.
5.7 Airline flights purchased by the Member but used by others do not let you earn Miles.
5.8 The Company reserves the right to conduct promotional initiatives to distribute Miles based on different and additional measures other than those set forth by these Regulations and on the Internet website www.alitalia.com and/or the Guide.
5.9 To earn Miles as a result of using services/products provided by Commercial Partners, the rules and regulations set forth herein are valid.
5.10 Flights flown by virtue of Rewards do not let you earn Miles.
5.11 Some special booking classes on The Company flights or Partner services/products at special rates/discounted prices may not let you earn Miles. The Company reserves the right to issue Miles for these special rates/prices for specific promotional campaigns, of which the Member will be sufficiently informed.
5.12 Flights flown for free or at discounted prices, indicated with the abbreviations ID and AD, do not let you earn Miles. Miles eventually credited following these flights will be voided.
5.13 Miles will not be earned for flights flown on non-partner Program airline companies even if originally booked with the Company or if a closed ticket on the Company was issued. Nevertheless, if the Company accommodates passengers on a non-partner Program airline company due to the cancellation of an the Company flight within 36 hours of departure, the Member will also have the right to earn the relative Miles.
5.14 Charter flights let you earn Miles only if Members are informed of them through a specific communication.
5.15 Program Partners are solely responsible for the conditions to grant Miles for the use of their services or to purchase their products and related credit. The Member who wants to use Partner’s services/products is required to verify the applicable terms and conditions with the Partners. The Company does not assume any liability for the services/products offered by its Partners. Any complaints in this regard must be addressed directly to the Partners themselves.
5.16 Miles cannot be sold or converted to cash.
5.17 Miles earned by the Member are listed on the appropriate Statement available at www.alitalia.com, the automated Customer Service menu (available only in Italy) or periodically sent to the electronic or postal address indicated to the Company by the member. The Company reserves the right to change the frequency with which these Statement are provided at any time and is not liable for delays due to lost mail or if the Member does not update his/her address. In any case it remains understood that the Company has the right not to credit or to cancel any Miles erroneously credited, providing the Member with adequate notice.
5.18 In the case of free travel in a superior class, granted by the Company or by one of the Partner Airline Companies for operative reasons, the Member will be credited with Miles based on the service class shown on the ticket and not the one actually used.
5.19 After a twenty-four (24) month period in which the Member does not fly with the Company or with the Program Partners who help you earn Miles, the Company reserves the right to close the account and void the Miles in the account. The Member is responsible for checking the Miles’ expiry date.
5.20 This reward operation allows you to earn Miles until 31 December 2010 (see Article 1.1). The Rewards must be requested by the Member by 30 June 2011. Rewards will be given to those who have the right to them within the maximum period of six (6) months from the conclusion of the operation (30 June 2011) pursuant to Presidential Decree of 26 October 2001, nr. 430. The Miles earned and not used by that date will be voided from the Member's personal account.  

Article 6 - Rewards
6.1 The Member may request Rewards on the Company flights and those of the Program’s Airline Partners; Rewards are not planned for code-sharing flights operated by non-Partner Program Airlines. All information about selecting the aforementioned flights is on the Internet website www.alitalia.com and/or in the Guide.
6.2 The destinations and procedures for and by which you can request Rewards are shown in the appropriate reward table that you can find on the Internet website www.alitalia.com and/or in the Guide where the number of Miles needed for each destination and each service class are also specified.
6.3 The Member or a person that s/he indicates may enjoy the Rewards.
6.4 The Member, having reached the Miles necessary, may book a Reward flight by logging on to the MilleMiglia section at www.alitalia.com or by contacting Customer Service, specifying that the requested booking is for a Reward. Reward reservations may not be made at an agency or the Company ticket counter or at a third party Travel Agency.
6.5 The reservation will be deleted automatically if the Reward ticket is not issued within the timeline indicated in the booking phase.
6.6 The boarding taxes and the fuel surcharge for the Reward are always at the expense of the Member, according to the Internet website www.alitalia.com and/or in the Notices of the Program.
6.7 Rewards requested telephonically from Customer Service may be obtained in electronic format or by using the payment service "Ticket by Mail" (delivery of ticket via letter sent to the Member’s address); the amount of the boarding taxes and the fuel surcharge must be paid by Credit Card. Alternatively, the Member may pick up the Reward by going directly to the Company ticket counter after having made the reservation with Customer Service.
6.8 The Member or beneficiary, upon picking up the ticket, must sign a release for the pick-up and pay the boarding tax and the fuel surcharge. The ticket may be picked up by an adult third party with a personal identification document, a written proxy signed by the account's bearer, a photocopy of the bearer’s identification document and card.
6.9 Seats aboard the Company flights reserved for those with rights to Rewards are limited. From the beginning of the sale of tickets for a flight until it is sold out, the Company guarantee a minimum availability of two (2) reward seats. The Company has the right to reserve a determined number of reward seats for Members of the exclusive Clubs. The Company does not guarantee the availability of reward seats on Partner Airline’s flights.
6.10 For each Reward, a maximum of two (2) involuntary transfers at intermediary airports between the point of departure and destination are allowed. Stop overs are not allowed. For travel itineraries that require the use of more than one SkyTeam Airline company, view the appropriate Sky Team Rewards table available on the Internet website www.alitalia.com and/or in the Guide.
6.11 The miles requested to earn Rewards is the same as for all Member categories. The beneficiaries of the particular rate reductions (ex. children, students, the elderly, etc), therefore, do not enjoy any advantages and have the right to Rewards by spending the same amount of Miles as other Members.
6.12 Rewards are valid for twelve (12) months from the date of issue and cannot be extended. Expired rewards cannot be used or reimbursed (Miles cannot in any case be reaccredited to a Member’s account) and cannot be replaced or changed. Changes to the flight’s date and time are allowed without having to pay any penalty. Other changes (regarding the beneficiary and/or itinerary and/or carried) can be made as long as the Reward is valid by paying a cash contribution or additional Miles (the amount of which can be seen on the Internet website www.alitalia.com and/or the Guide). In the case where the itinerary changes led to residual Miles, they will be lost and will not be reimbursed to the Member. The changes must be made by MilleMiglia Customer Service; no changes may be made by any other offices of the Company, the Company or third party Travel Agencies or other Airline Companies.
6.13 Rewards cannot be used on different Airline Companies other than those indicated on the ticket.
6.14 In any case, no itinerary and/or ticket beneficiary change is allowed when the ticket has been partially used.
6.15 In the case of loss/theft, total or partial loss or deterioration of a Reward ticket, the Company will replace this travel ticket in whole or in part at the request of the Member on condition that: a) the Member exhibits a special report presented to the relevant Public Authorities; b) there is easily verifiable proof at the time of the request that the travel ticket was validly issued. In issuing the new travel ticket, which will have the same deadline and features as the original, the Company may request the payment of a reasonable commission for this service unless the loss/theft, total or partial loss or deterioration are attributable to the negligence of its agents or supervisors. If the Member finds the lost, stolen or deteriorated ticket before it expires, s/he must return it to the Company. The Company reserves the right to request that the Member return the value of the lost/stolen, lost or deteriorated ticket in the case where it has been used fraudulently.
6.16 For the rules and regulations on the airline’s civil liability for Reward travel, those set forth under the current "General Conditions for the Transport of The Company Passengers and Baggage" are valid (which may be viewed at www.alitalia.com).
6.17 The Reward may be obtained by adding a contribution to the additional Miles earned based on the rules and procedures set forth at www.alitlia.com and/or in the Guide.
6.18 The Member may request travel in a class superior (upgrade) than the one purchased for flights (single legs) operated by the Company as a Reward. Upgrading is subject to the effective availability of special reward seats in superior classes, which are available in a limited number; you may find out that number by contacting the Company call center. The booking classes that let you request upgrades and the necessary miles to obtain them are indicated on the special pages at www.alitalia.com and/or in the Guide. The upgrade request must occur for tickets issued based on the specific procedures and timeframes. The service beneficiary must be the Member itself and/or a person that s/he indicates. Waitlist upgrading is not allowed. The Miles used for upgrading cannot be reimbursed and itinerary and/or data and/or beneficiary changes for already confirmed upgrades are not allowed. Miles earned for flights where upgrades occurred correspond to the amount paid for that flight in economy class.
6.19 With double Mile amounts compared to the standard table, the Member may request a Reward ticket with the special advantages described in the Guide. The procedures for the use of these Rewards are illustrated on the Internet website www.alitalia.com and/or in the Guide.
6.20 The Member may use the Miles earned to make donations to Associations participating in the MilleMiglia Charity Program based on the indications listed on the Internet website www.alitalia.com and/or in the Guide and in the Notices of the Program. The Miles donated cannot be reimbursed and cannot in any way be reaccredited to the Member’s account or reused by the Member.
6.21 The indicative value of the individual Rewards is determined based on the value of the current airline rates at the moment of departure.  

Article 7 - Exclusive Clubs
7.1 The Member who reaches the quota of qualifying Miles set forth and indicated on the Internet website www.alitalia.com and/or in the Guide (earned from 1 January to 31 December of the same year) is automatically and freely enrolled in the "Club Ulisse" or the "Club Freccia Alata" or the "Club Freccia Alata Plus". Membership of the exclusive Clubs means that the Company will grant the special benefits and advantages listed on its website www.alitalia.com and/or in the Guide and/or in the Notices of the Programs. The Company reserves the right to change these benefits and advantages at its own discretion, informing the Member with adequate advance notice.
7.2 Membership of the Club Ulisse, Freccia Alata and Freccia Alata Plus will be valid until 31 December of the year following the year in which the qualifying Miles in order to determine the Member’s status were earned.
7.3 The necessary miles to join the exclusive Clubs represent a reference parameter that does not prejudice their ability to use Miles for Reward requests.
7.4 The status of Club Ulisse, Freccia Alata or Freccia Alata Plus Members will be determined starting from the beginning of the month after the Company systems recognize the miles necessary to join the Clubs.  

Art. 8 Personal Data Processing
8.1 All personal data disclosed upon joining the Program or successively are processed by the Airline according to the current laws and regulations on personal data protection, and, in particular, in compliance with the Italian Legislative Decree No. 196 of 30 June 2003 (“Data Protection Code”)
8.2 The processing of personal data is necessary to manage the participation of the Member to the Program, to give the Premium and other advantages of membership to the Programs, to handle the Loyalty Card, and to provide the relevant services according to this Regulation. The correct execution of the above-mentioned activities require that persons involved in the operational and commercial activities of the Airline, as "Persons in Charge of Data Processing", and third party suppliers of services in connection with the Program (as, for examples, companies which supply direct marketing and market analysis, call center services, normalization services, information technology services, clients management services), as "Data Processors", will have access to personal data of Members, for the purposes strictly connected to the management of the Program, and, with the prior consent of the Member, also for commercial communication purposes. A list of the third party suppliers of services in connection with the Program, which process personal data of the Members as Data Processors, is available at the Airline. The Airline, as "Data Controller", warrants that personal data will be processed fairly and lawfully, and collected for specified, explicit and legitimate purposes in a way that guarantees the confidentiality of data, and by electronic means or by manual and paper-based means, through their comparison, classification and calculation, also according to lists or directories. In any event, personal data will be processed in compliance with the minimum security measures in order to guarantee the privacy of the data subject and to avoid the risks of access to personal data by unauthorized third parties; the Airline also warrants that personal data will be processed exclusively for the purposes connected to the membership of the Program and, with the prior consent of the Member, for profiling and marketing searches, and direct marketing purposes. All personal data are processed for the entire duration of the Program and for the following editions, according to the terms and conditions set forth in this Regulation (Article 2.8) and are stored, successively to the expiration of the Program and/or to the withdrawal by the Member, only for administrative purposes (and not also for profiling  and direct marketing purposes) for at maximum a three-month period (except for eventual and specific legal obligations concerning the storage of the accounting documentation, and unless the storage of the Member’s personal data, for a period non exceeding one year, to consent the Member to receive the Premium according to its accumulated Miles). In any case, personal data are stored for profiling and direct marketing purposes for a period not exceeding, respectively, twelve and twenty-four months from their registration, unless their transformation into anonymous forms which could not permit, also indirectly or linking other data-bases, to identify the data subject. The personal data that do not have to be stored for the purposes for which they have been processed will be deleted or transformed into anonymous data by the Airline, and by each third party to whom it is communicated for the purposes stated above. The disclosure of personal data required in the application form to join the Program and marked with an asterisk (*) is mandatory for the complete participation of the Member to the Program and for the connected activities, as well as for the fulfillment of mandatory law provisions. Failure to provide the requested personal data, in whole or in part, also during the execution of the Program, will result in the inability to correctly perform, by the Airline and the third party suppliers of services, the Program and the obligations arising from the membership to the Program with any data subject. The disclosure of any other personal data, different from those marked with an asterisk (*), is not mandatory, and failure to provide them will have no consequence in relation to the adhering and the participation to the Program. Any form of dissemination of personal data that is not mandatory by law or that has not been expressly authorized by the Member, is excluded.
8.3 An appropriate information notice will be given to any Member in connection with the processing of personal data collected for each scope of the Program, and requesting if mandatory by law, the relevant consent. In particular, the Member will even have the right to freely express their choice in relation to the processing of personal data, showing separately their wishes in connection with each scope, including the opt-in/opt-out to receive any future commercial communication and the Program’s Communication.
8.4 The Member has the right to obtain, at any time, the confirmation of the existence or not of their personal data, to know its origin and content, to verify their correctness and to ask for their integration, update, rectification, as well as the right to request the deletion, transformation in an anonymous way or a  block on personal data that is processed in violation of the Data Protection Code. The data subject also has the right to object, on legitimate grounds, to the processing of data relating to them, by means of a written communication, to the Airline to the following e-mail address: privacy@alitalia.it

Article 9 References and Conflicting Regulations
9.1 For all that not expressly set forth and governed by these Regulations refer to the applicable legal norms and current regulations with particular reference to President Decree of 26 October 2001, nr. 430 (published in the Official Gazette of 13 December 2001, nr. 289) on "Regulations concerning the Organic Review of the Measure Governing Contests and Reward Operations in addition to Local Manifestations in accordance with Article 19, Paragraph 4 of the Law of 27 December 1997, nr. 449."
9.2 In the event of any conflict between the provisions of these Regulations and those of the rules and regulations referred to, the latter will have precedence over the former.