Award ticket

MilleMiglia award ticket With the miles earned with Alitalia and with the airline and commercial partners (if you haven't earned enough miles, also with a small mileage purchase), you can request a Standard or Plus ticket.

Standard award ticket 

Use your miles to request an award ticket for flights operated by Alitalia or by airline companies that are partners in the program; code-sharing flights operated by airline companies that are not partners in the program are excluded.

Plus award ticket 

There is a new opportunity if you want to travel with award tickets during the high season: the Plus award ticket.
By spending double the number of miles required for the Standard ticket, the Plus ticket offers:
- a wider choice of seats
- free excess baggage of up to 10 kg (in addition to the extra allowance provided by the Ulisse and Freccia Alata clubs)
- the possibility of changing itinerary and/or beneficiary without extra payment 

How to request your award ticket:

Online
You can request:
- award tickets (both Standard and Plus) in economy class
- for flights operated by Alitalia Group for which is possible to book electronic tickets
- for a maximum of 4 passengers

Request your award ticket now

Via the call centre
You can contact your nearest Alitalia Office, specifying that the booking request refers to a MilleMiglia award ticket. By communicating your MilleMiglia code. You can request:
  • E-ticket: this service is available for most destinations served by Alitalia. When booking, you will need to give the number of your ID document (or that of a beneficiary) and your credit card number (for billing the airport taxes). On arrival at the airport, go straight to check-in to pick up your boarding pass and the receipt for the ticket.
  • Paper ticket: the ticket can be also picked up by a third adult person with identification, a written and signed delegation statement from the member account holder and a photocopy of the ID document and MilleMiglia membership card.
    You can also get your award ticket via the Ticket-by-mail service: you can arrange the most convenient delivery with the operator, and at the same time pay the small fee for the service as well as airport taxes with your credit card. Remember to make the request at least 7 working days before departure of the flight, and that at present this service is available in Italy and in the following European cities: Copenhagen, Lyon, London, Marseille, Nice and Paris.        
General rules

- for every award ticket, only two transits are allowed. Voluntary stops (stopovers) are not allowed
- award tickets cannot be issued for one-way flights 
- award tickets are valid for 12 months from the date of issue
- bookings will be automatically cancelled if the award ticket is not issued within a maximum of 30 days from the date the booking was made