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Web check-in
Web check-in
Web Check-in makes your travel easierOnce you have purchased your ticket you can:
- Check-in up to 7 passengers online
- Select your seat onboard and change your selection afterwards
- Print your boarding pass at home, receive it via e-mail or collect it at the airport.
- Cancel your check-in
- check-in for connecting flights, even if operated by Partner carriers (where there is an interline agreement)
- check-in for a return flight if scheduled for the same day and travelling with only hand luggage
- check-in for an earlier or later departing flight if travelling on a changeable ticket
Availability of the service
Web check-in is available from 20 hours up to one hour prior to departure.
On the day of departure, please arrive at the airport before the check-in time limits. If you don’t have your boarding pass when you get to the airport, you can collect it from a Fast Check-in machine, or from the designated check-in desks or VIP lounges.
Where available, you can quickly register your luggage at a Fast Drop-off Desk.
Please note:
(Check-in service between Italy and UK is temporarily suspended)
Passengers departing from London Heathrow should arrive at the terminal no later than 40 minutes before departure. Web check-in is not available for infants, child passengers under the age of 14 or passengers requiring special assistance. For more information, please contact Alitalia on 08714 24 14 24.
Airports from and to which the service is available
| Airport | From | to | Baggage |
| Rome Fiumicino, Milan Linate and Malpensa, Bari, Bologna, Brindisi, Catania, Florence, Genoa, Lamezia Terme, Naples, Palermo, Reggio Calabria, Trieste, Venice | Yes | Yes | Hand and checked baggage |
| Other Italian airports | Yes | Yes | Hand baggage only |
| Athens, Barcelona, Brussels, Frankfurt, London, Madrid, Nice, Thessaloniki | Yes | Yes | Hand and checked baggage |
| Bucharest, Cairo, Prague, Tel Aviv | Yes | No | Hand and checked baggage |
| Valencia, Warsaw | Yes | No | Hand baggage |
- Rome Fiumicino: Terminal A, desk 136
- From Rome Fiumicino to London: Terminal C, desk 360 (also dedicated to Business/Magnifica Classes)
- Milan Linate: desk 3, located in the Alitalia departure lounge, in front of Fast Check-in machines
- Milan Malpensa: desk 301, desk 501 dedicated for Business passengers and Exclusive Clubs members
- Bari: desk 25
- Bologna: desk - Drop-off
- Brindisi: desk dedicated for Business passengers and Exclusive Clubs members
- Catania: desk 21, located in front of Fast Check-in machines
- Florence: desk n.2 (also dedicated for Business passengers and Exclusive Clubs members)
- Genoa: desk n. 12
- Lamezia Terme: desk n.1 (also dedicated for Business passengers and Exclusive Clubs members)
- Naples: desk n. 30
- Palermo: desk n. 15
- Reggio Calabria: desk n. 1 (also dedicated for Business passengers and Exclusive Clubs members)
- Trieste: desk - Drop-off
- Venice: desk n. 44 (also dedicated for Business passengers and Exclusive Clubs members)
- Athens: desk n. 107 (also dedicated for Business passengers and Exclusive Clubs members)
- Barcelona: Terminal A, desk n. 3
- Brussels: Isle 7, desks from 1 to 5
- Bucharest: desk n. 24
- Cairo: desk 19, near Business Class desk (the same for Telecheck-in)
- Frankfurt: desk n. 723
- London Heathrow: desk n. 34 (Check-in service between Italy and UK is temporarily suspended)
- Madrid: Terminal 2, desk n. 317
- Nice: desks at Terminal 2
- Prague: desk n. 200, Business Class dedicated
- Tel Aviv: desk n. 10, zone A
- Thessaloniki: desk n. 30