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Lost Objects

If you have forgotten personal items on board your plane, in the shuttles that take you from the boarding gate to the aircraft or in the rooms in the airport that are Alitalia property, as of today, you can inquire at the Alitalia Lost and Found Service.

Procedure at Rome Fiumicino

If you have forgotten an item on board a flight arriving in Rome, or in the rooms that are Alitalia property at Fiumicino airport, we kindly request you to write to the Lost and Found Service, indicating your name, last name, address, contact information (phone, fax, e-mail), date and place where you lost the object and, possibly, flight number and detailed description of the lost object.

You can send your inquiry:

  • by post to Alitalia, Centrale Assistenza Bagagli, 00054 Fiumicino, Roma
  • by fax*, at the number +39 06 6563 6267
  • by e-mail*, to the address oggetti.ritrovati@alitalia.it

Found objects will be kept by Alitalia for 45 days.

Procedure at other airports

We kindly request you to inquire at the Lost and Found Service at your arrival airport. 

Prohibited items

All non-authorized items found on board will be confiscated during the police inspection. Alitalia declines all responsibility for forbidden items transported in the cabin.

* Your inquiry must be exclusively in Italian or English.

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