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Tele Check-in Service

How to access the service

Ulisse and Freccia Alata Club members can access it by calling +39 (0)6 65644 (button #3) and providing their frequent flyer account and flight numbers; the service is available daily, including holidays, from 5 am to 11 pm. 
Freccia Alata Plus Club members may access it using the exclusive phone number.

When to use the service

You can use the service if are traveling with hand luggage on flights departing:

  • from any Italian airport with domestic or international destinations within the Schengen area (including London)
  • from Athens, Barcelona, Brussels, Frankfurt, London and Madrid with destination Rome Fiumicino, Milan Linate or Milan Malpensa  

The service is available from a maximum of 4 hours up to a minimum of 40 minutes before departure for domestic flights within Italy or 50 minutes for international flights within the Schengen area (including London); you can extend the service to other passengers if they are included in your reservation.  

How to get your boarding pass

You can get your boarding card at the airport 30 minutes before departure for domestic flights within Italy, 40 minutes before departure for international flights and 60 minutes before departure for intercontinental flights. 

  • At Freccia Alata lounges (Freccia Alata and Freccia Alata Plus members)
  • At the exclusive check-in desks (Ulisse members)
  • At the Fast Check-in machines available at the main Italian airports.
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