• Home
    • >
  • Contact and Assistance
 
 

Contact and Assistance

Our aims are to:
  • give you the opportunity to communicate with the Company in a direct and practical way, producing results
  • give you ready answers to doubts or concerns about Alitalia products and services
  • provide an ever-more efficient, constructive service to meet your needs                  
These are the goals of Alitalia’s Customer Services.

For passenger booking and information and to buy an Air One ticket, see the Air One website page dedicated to Contacts
 

Claims and suggestions

Phone numbers, addresses and forms for your comments and suggestions by mail or by fax
Suggestments and complaints
 

Baggage assistance

The procedures you should follow if your baggage is delayed, damaged or mishandled
Baggage assistance
 

Call Centre

This section will provide you with the contact information necessary to reach the department that can assist you in your needs
Alitalia contacts and assistance