Alitalia

 

 

CONTACT AND ASSISTANCE

Call Center

1) RESERVATIONS
Ph. +31 (0) 20 67 64 479 (option 1) 
Opening times: Monday to Friday 08.00-19.00

2) GROUPS DESK (min. 10 persons)
Ph.: +31 (0) 20.575.4920 (option 2)
Fax +31 (0) 20.575.4907
Email: groupdesk.ams@alitalia.it
Opening times: Monday to Friday 09.00-17.30

If you are a private person, download the Alitalia Group-Request Form here 
If you are a Travel agent, download the 'travel agent' Alitalia Group-Request Form here 

3) WEB SUPPORT DESK
(exclusively problems encountered on our booking engine or site)
Ph.: +31 (0) 20 57 54 922
Email: websupportnl@alitalia.it
Opening times: Monday to Friday 9.00-20.00, Saturday and Sunday 9.30-17.00

4) MILLEMIGLIA CLUB BENELUX
For Reservations and Accrual/Award tickets 
Ph.: 020-6764479 (option 4)

To check balance and subscription
Ph.: 020-6764479 (option 4)
Opening times: Monday to Friday 08.00-18.30
Email: millemigliabenelux@alitalia.it 
Fax + 44 151 237 32 01

5) CUSTOMER RELATIONS
Ph.: +31 (0)20.575.4925 
Email: Alitalia-cainl@sept.fr
Opening times: Monday to Friday 9.00-12.30

6) AIRPORT DESK
Amsterdam Schiphol (KLM ,Terminal 2) Opening times: Monday to Sunday 6.45-22.30 

7) TELECHECK-IN C/O KLM
Service available 24hrs before flight departure and only for passengers travelling with hand baggage
Ph.: +31 (0)20 4747747 (option 3)

8) LOST PROPERTY DEPARTMENT AIRPORT
Ph.: +31 (0) 20-7940800 or from Netherlands 0900-72447462

9) LOST AND FOUND Alitalia at Schiphol Airport C/O KLM 
Ph.: +31 (0) 20-6491433

10) CARGO SHIPMENTS
Please visit www.alitaliacargo.com/en.

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