Call Center

Alitalia contacts and assistance RESERVATIONS
Ph. +31 (0) 20 67 64 479 (option 1) 
Opening times:  Monday to Friday 08.00-19.00


GROUPS DESK  (min. 10 persons)
Ph. +31 (0) 20.575.4920
Fax +31 (0) 20.575.4907
Email: groupdesk.ams@alitalia.it
Opening times:  Monday to Friday 09.00-17.30

If you are a private person, download the Alitalia Group-Request Form here 
If you are a Travel agent, download the "travel agent" Alitalia Group-Request Form here 


WEB SUPPORT DESK
(exclusively problems encountered on our booking engine or site)
Ph. +31 (0) 20 57 54 922
Email:websupportnl@alitalia.it
Opening times: Monday to Friday 9.00-20.00
Saturday and Sunday 9.30-17.00


MILLEMIGLIA CLUB BENELUX
For Reservations and Accrual/Award tickets 
Ph. 020-6764479 (option 4)
To check balance and subscription
Tel. 020-6764479 (option 4)
Opening times:  Monday to Friday 08.00-18.30 
Email: millemigliabenelux@alitalia.it 
Fax + 44 151 237 32 01


CUSTOMER RELATIONS
Ph: +31 (0)20.575.4925 
Email: Alitalianl@Sept.fr
Opening times: Monday to Friday 9.00-12.30


AIRPORT DESK
Amsterdam Schiphol (Terminal 1)
Fax +31 (0)20-4466370
Opening times: Sunday to Friday 05.30 - 21.00 Saturday 05.30 - 18.30 


TELE CHECK-IN
Ph. +31 (0) 20-44 66 455
Tele check-in is only available for Alitalia operated flights. For flight numbers starting with AZ77xx (code share flights) please contact the operating carrier’s tele check-in. The operating carrier can be found on your ticket information.


LOST & FOUND DEPARTMENT
Ph. +31 (0) 20-4466435 or 20-4466479