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Buy, Gift & Transfer miles

BUY MILES FOR YOURSELF

There is no need to wait to get the award you want. It’s easy and convenient to buy the MilleMiglia miles you need. You can purchase up to 40,000 miles per calendar year which means award travel is closer than you think!

  • To buy miles, you must be a MilleMiglia member. If you are not a member yet, please join now.
  • You can buy miles in increments of 1,000 up to 40,000 miles per purchase and members may buy or receive up to 40,000 miles in any calendar year.
  • Price for purchase of 1,000 miles is 25 euros and this price is valid until December 31, 2013.

GIFT MILES to SOMEONE

Friends and family members will love this unique gift. Buy miles for someone and give them the gift of travel.

  • Buy miles for your friends. Just provide his or her e-mail address and we will send your friend a confidential code, which will enable him or her to receive your gift of Alitalia miles. Even if your friend is not yet a MilleMiglia member, he or she will be able to receive your gift miles after enrolling.
  • You can buy miles in increments of 1,000 up to 40,000 miles per purchase. Your friend can receive up to 40,000 miles in any calendar year.
  • Price for purchase of 1,000 miles is 25 euros and this price is valid until December 31, 2013.

If you have received MilleMiglia miles as a gift, then collecting them and having them credited to your account is easy. You have to be a MilleMiglia member in order to get your miles. Claim your miles online with the certificate code provided to you by e-mail.

TRANSFER MILES

Transferring your miles allows you to help friends or family get the miles they need for an award. You can transfer or receive up to 60,000 miles per calendar year.

  • With Transfer Miles, you can share the miles you've earned in the MilleMiglia program your miles for a fee and help those close to you reach Award Ticket faster. To transfer miles, you must provide the recipient's MilleMiglia number and e-mail address.
  • You can transfer miles in increments of 1,000 up to 60,000 miles per transfer.
  • Price for 1,000 miles transferred is 10 euros. This price is valid until December 31, 2013.

AWARD REQUEST WITH PURCHASED MILES

When booking an award, 25% of the miles required for an award must be earned miles with Alitalia or MilleMiglia Partners. Purchased or transferred miles can be used for a maximum of 75% of the miles required for any requested award. For example redeem for a 40,000 miles award and use 30,000 purchased or transferred miles and 10,000 earned miles.

When booking an award, Alitalia will check your earned and purchased or transferred miles status on your account and the system will consume first the purchased (or transferred) miles up to maximum of 75% and accrued miles with Alitalia or partner will be used for the rest of the total amount of the miles requested (but not less than 25% of the award value).

For complete details, see Buy, Gift and Transfer Miles Rules or visit the Frequently Asked Questions section

For information related to the Buy, Gift & Transfer miles transactions, please send an e-mail to buymiles.support@alitalia.it.

If you need assistance, please, contact MilleMiglia Customer Service.

Buy & Gift Miles - Terms & Conditions

The MilleMiglia member acknowledges and accepts these terms and conditions (hereinafter “Terms and Conditions”) by submitting his or her online request to purchase Alitalia miles (referred to herein as “miles”). The sales of miles is a service provided to MilleMiglia members by Points.com Inc., a corporation resident in the Province of Ontario, Canada (“Points.com”), authorized by Alitalia on the basis of an agreement between them to sell Miles or transfer Miles from the account of a Millemiglia member to another Millemiglia member.

  1. The person who wants to buy or gift miles must be a member in good standing of MilleMiglia. The same condition must be satisfied by person who will be given the gift.

  2. The member’s purchase request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual delivery of miles to the account of the purchaser or the recipient of the gift.

  3. The member purchasing or gifting miles has the right to cancel any purchase or gift, without penalty and without specifying the reason, within ten (10) working days from the day the transaction was confirmed by Points.via e.mail. Any request to cancel a purchase or gift shall be communicated to Alitalia by e-mail at: buymiles.support@alitalia.it. If the right to cancel is exercised according to the above mentioned procedures and deadlines the purchaser will be reimbursed the sums already paid. Refunds will be made in the shortest possible time and in any event within thirty (30) days from the date on which Alitalia has received the notice of cancellation. If the member does not comply with the procedures and terms for exercising the right to cancel as specified in this section, the purchaser shall not be entitled to any refund.

  4. Other than the provisions of section 3 above, the purchase and the gift of miles are non-refundable.

  5. Purchased or gifted miles will not count toward qualification for any increased or improved status in the MilleMiglia Program.

  6. Each MilleMiglia member may buy miles in increments of 1,000 miles. Millemiglia members may purchase or receive up to 40,000 miles in each transaction and up to 40,000 miles in each calendar year.

  7. The purchaser agrees that Points.com may use his/her name, email address, Millemiglia account information and credit card information for the purpose of processing his/her requested transaction. Except as required to investigate or prosecute fraud or as permitted or required by law, Points.com will not use or disclose the member’s personal information for any purpose other than the foregoing unless with the member’s consent.

  8. Furthermore the purchaser declares that he or she has previously obtained the authorization from the recipient to transmit the recipient’s name, e-mail address and MilleMiglia number to Points.com in order to complete a Gift Miles transaction.

  9. Neither the purchaser nor the recipient may sell, barter or otherwise conduct any unauthorized distribution of miles purchased or received hereunder. If any miles purchased or received as a gift are resold, distributed or used for improper purposes as determined by Points.com.com in its sole and absolute discretion, or obtained through credit card abuse or fraud or other illegal means, Points.com may, cancel, void, refuse to honor and/or confiscate such miles and pursue any and all other rights and remedies that may be available. .The purchaser agrees to fulfill Points.com’s requests concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the purchase or gift of miles hereunder.

  10. The purchase of miles is not a guarantee of the availability of any MilleMiglia rewards. Therefore Points.com shall have no liability or responsibility where the member is unable to use or redeem purchased or received miles.

  11. The purchaser agrees to pay Points.com in full by credit card prior to any miles being posted to his or the recipient’s MilleMiglia account. By submitting a request to purchase or gift miles the purchaser authorizes Points.com to charge his credit card number provided.

  12. The purchaser agrees that the awarding and use of all miles, including those purchased or gifted hereunder, are subject to the terms, conditions, exclusions and limitations of the MilleMiglia program, and that Alitalia has the sole and exclusive authority and responsibility for operating, modifying and establishing the terms and conditions applicable to the MilleMiglia Program. Points.com shall have no liability or responsibility to the member for, and has no obligation to notify the member of, any action, inaction or decision taken by Alitalia in connection with the MilleMiglia Program. The purchaser hereby agrees not to make any claim against Points.com for any action, inaction or decision taken by Alitalia in connection with the MilleMiglia Program. Points.com shall not be treated as the agent of Alitalia for any purpose.

  13. The purchaser or the recipient, under the provisions of applicable law, in the moment of the award request can use the miles purchased or gifted up to the maximum of 75% of the award value in miles (25% of the miles required for an award must be earned miles with Alitalia or Alitalia’s Partners).

  14. EXCEPT IN CASE OF GROSS NEGLIGENCE AND WILLFULL MISCONDUCT POINTS.COM'S LIABILITY, SHALL NOT EXCEED THE AMOUNT PAID BY THE MEMBER FOR THE PURCHASE OR GIFT OF MILES. IN NO EVENT SHALL POINTS.COM BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE MEMBER’S PURCHASE OR GIFT OF MILES.

  15. The purchaser shall comply with all laws, rules and regulations applicable to these Terms and Conditions.

  16. These Terms and Conditions are governed exclusively by Italian law. The parties agree on the exclusive competence of the Court of Rome (Italy).

  17. The purchaser may not assign or transfer the agreement governed by these Terms and Conditions, or any right or obligation hereunder.

  18. These Terms and Conditions, together with the member’s purchase request, constitute the entire agreement between the purchaser and Points.com with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements or understandings, if any, whether written or oral, relating to such subject matter. No modification, amendment or waiver of these Terms and Conditions shall be effective or binding unless made in writing and signed by Points.com, with the Alitalia’s consent.

  19. Points.com shall have no liability for delays or failure in its performance hereunder caused by any act of God, war, strike, labor dispute, work stoppage, fire, act of government or any other cause, whether similar or dissimilar, beyond its control.

  20. All personal information supplied upon accession to this present or subsequent initiative are processed by Alitalia and Point.com in compliance with laws and regulations related to the personal data protection and in particular in accordance with Legislative Decree no.196, June 30, 2003 (Personal data protection) in the manner described in the Terms and Conditions of the MilleMiglia Program available at www.alitalia.com.

Transfer - Rules

The MilleMiglia member acknowledges and accepts these terms and conditions (these “Terms and Conditions”) by submitting his or her online request to transfer Alitalia miles (referred to herein as “miles”).

The transfer of miles is a service provided to MilleMiglia members by Points.com Inc., a corporation existing and resident in the Province of Ontario, Canada (“Points.com”) authorized by Alitalia -on the basis of an agreement between them- to sell Miles or transfer Miles from the account of a MilleMiglia member to another MilleMiglia member.

  1. The person who wants to transfer miles must be a member in good standing of the MilleMiglia Program. The same condition must be satisfied by the person who will receive the transferred miles (hereinafter the “transferee”).

  2. The member’s transfer request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual debiting of miles from the member’s account and transfer thereof to the transferee.

  3. The member who wants to transfer miles has the right to cancel any transfer, without penalty and without specifying the reason, within ten (10) working days from the day the transaction was confirmed by Points.com via e-mail. Any request to cancel a transfer should be communicated to Alitalia by e-mail, at buymiles.support@alitalia.it. If the cancellation right is exercised according to procedures and deadlines stipulated by Points.com and Alitalia, the member will be reimbursed the sums already paid for the transfer of miles. Refunds will be made in the shortest possible time and in any event within thirty (30) days from the date on which Alitalia has received the notice of cancellation. If the member does not comply with the procedures and terms for exercising the right of cancellation as specified in this section, the member shall not be entitled to any refund.

  4. Other than the provision of section 3 above, transfers of miles are non-refundable.

  5. Transferred miles will not count toward qualification for any increased or improved status in the MilleMiglia Program.

  6. Each MilleMiglia member may transfer miles in increments of 1,000 miles to a maximum of 60,000 miles per transaction and 60,000 miles per year.

  7. The member who wants to transfer miles agrees that Points.com may use his/her name, email address, MilleMiglia account information and credit card information for the purpose of processing his/her requested transaction. Except as required to investigate or prosecute fraud or as permitted or required by law, Points.com will not use or disclose the member’s personal information for any purpose other than the foregoing unless with the member’s consent.

  8. Furthermore the member who wants to transfer miles declares that he or she has previously obtained the authorization from the recipient to transmit the recipient’s name, e-mail address and MilleMiglia number to Points.com in order to complete a transfer transaction.

  9. Neither the member who wants to transfer miles nor the transferee may sell, barter or otherwise conduct any unauthorized distribution of any miles transferred hereunder. If any miles transefered are resold, distributed or used for improper purposes as determined by Points.com.com in its sole and absolute discretion, or any transfer of miles is conducted through credit card abuse or fraud or other illegal means, Points.com may, at its option and with the assistance of Alitalia, cancel, void, refuse to honor and/or confiscate such transferred miles and pursue any and all other rights and remedies that may be available. The member who wants to transfer agrees to fulfill Points.com requests concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the transfer of miles hereunder.

  10. The transfer of miles is not a guarantee of the availability of any MilleMiglia rewards. Therefore Points.com shall have no liability or responsibility where the member is unable to use or redeem any transferred miles.

  11. The member who wants to transfer miles agrees to pay Points.com in full by credit card prior to any miles being posted to the transferee's MilleMiglia account. By submitting a request to transfer miles the member authorizes Points.com or its representative to charge his credit card number provided.

  12. The member who wants to transfer miles agrees that the awarding and use of all miles, including those transferred hereunder, are subject to the terms, conditions, exclusions and limitations of the MilleMiglia program, and that Alitalia has the sole and exclusive authority and responsibility for operating, modifying, terminating and establishing the terms and conditions applicable to the MilleMiglia Program. Points.com shall have no liability or responsibility to the member for, and has no obligation to notify the member of, any action, inaction or decision taken by Alitalia in connection with the MilleMiglia program. The member hereby agrees not to make any claim against Points.com for any action, inaction or decision taken by Alitalia in connection with the MilleMiglia program. Points.com shall not be treated as the agent of Alitalia for any purpose.

  13. The transferee, under the provisions of applicable law, in the moment of the award request can use the miles transferred to him up to the maximum of 75% of the award value in miles (25% of the miles required for an award must be earned miles with Alitalia or Alitalia‘s Partner).

  14. EXCEPT IN CASE OF GROSS NEGLIGENCE AND WILLFULL MISCONDUCT, POINTS.COM'S LIABILITY, SHALL NOT EXCEED THE AMOUNT PAID BY THE MEMBER FOR THE TRANSFER OF MILES. IN NO EVENT SHALL POINTS.COM BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE MEMBER’S TRANSFER OF MILES.

  15. The member who wants to transfer miles shall comply with all laws, rules and regulations applicable to these Terms and Conditions and his or her transfer of miles.

  16. These Terms and Conditions are governed exclusively by Italian law. The parties agree on the exclusive competence of the Court of Rome (Italy).

  17. The member who wants to transfer miles may not assign or transfer the agreement governed by these Terms and Conditions, or any right or obligation hereunder.

  18. These Terms and Conditions, together with the member’s transfer request, constitute the entire agreement between the member and Points.com with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements or understandings, if any, whether written or oral, relating to such subject matter. No modification, amendment or waiver of these Terms and Conditions shall be effective or binding unless made in writing and signed by Points.com, with the Alitalia’s consent.

  19. Points.com shall have no liability for delays or failure in its performance hereunder caused by any act of God, war, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar beyond its control.

  20. All personal information supplied upon accession to this present or subsequent initiative are processed by Alitalia and Points.com in compliance with laws and regulations related to the personal data protection and in particular in accordance with Legislative Decree no. 196, June 30, 2003 (Personal data protection) in the manner described in the Terms and Conditions of the MilleMiglia program available at www.alitalia.com.

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