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Made-to-measure fares

Before buying your ticket online, please verify the terms and conditions of the fare you are about to purchase to make sure it meets your requirements.


As the ticket flexibilty changes according to the fare, after you have completed the purchase a change of program is not always possible. 
A change of booking or of itinerary might require a penalty payment and, in the event of cancellation, not all fares are refundable. Name changes are never allowed.


Please check-out accurately the terms and conditions of the fare you are about to purchase to make sure that it fully meets to your needs, bearing in mind that, generally speaking, the higher the fare is, the more flexible it is.

Fare	Description
Promo	A basic economy fare with a number of restrictions on refunds and changes, which are not always allowed. If they are, they’re subject to penalty payments.
Easy	Economy fare with some restrictions on refunds and booking changes, generally with penalty payments.
Comfort	Economy fare that allows certain flexibility, with refund possibility and change of booking with penalty payments.
Freedom	Economy fare that allows maximum flexibility, with no penalty payment for refunds, change of destination or itinerary.
Business Easy	Business fare for intercontinental flights, that allows refunds and change of booking with a penalty payment and change of itinerary with no penalty.
Business Freedom	Business fare for international and intercontinental flights, that allows refund and change of booking with no penalty.

Before purchasing your tickets, please read carefully rules and restrictions of the fare you have selected.

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