Your opinions about the quality of our services is an important issue for us.
If you have suggestions or comments on Alitalia services or if you wish to make a written claim or complaint, you can contact Alitalia at the following address:
Alitalia Compagnia Aerea Italiana S.p.A.
Customer Relations
51 Madison Avenue - Suite 2000
New York, NY 10010
Email: customer.relationsnyc@alitalia.it
To make sending your comments easier, we have prepared a form where you can write the message you wish to send.
If you live abroad, you can contact your nearest Alitalia Customer Relations Office.
If the problem is due to a baggage delay or loss, please contact the baggage assistance department directly.
