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FAQ
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MilleMiglia Club

Where can I find information regarding the Terms and Conditions of the current Program?
Complete Terms and Conditions are available on the Alitalia website within the MilleMiglia section. Alternatively, you can contact your local Alitalia office.
Is it true that the MilleMiglia Program ended on 31 December 2007?
On 31 December 2007 the 2003-2007 edition of the Program expired, as indicated also in the Program Terms and Conditions (art. 1.1).
However, the MilleMiglia Program will continue with a new edition started on 1 January 2008.
What will happen starting 1 January 2008?
Alitalia launched a new MilleMiglia Program edition that will include new features and promotions for all its members, first of all, a 'Loyalty Reward'.
Participants in the current edition of the MilleMiglia Program will be automatically enrolled in the new one, except if they request not to join.
What are the features of the new MilleMiglia Program?
The new version of the Program starts with a reward. As a member of the fifteen-year old MilleMiglia Program, with only 2 Alitalia flights in the first 6 months of 2008, you will receive a 'Loyalty Reward' equal to your remaining miles on 30 June 2008. 
All miles earned after 1 January 2008 will count toward the new Program, valid between 1 January 2008 - 31 December 2010 (pending any extentions).
And its new features don't stop here. Click here to see some of the most important.
If I will reach access to Ulisse or Freccia Alata Clubs thanks to miles earned in 2007, will I be able to maintain the status in 2008?
Yes, the status reached throughout 2007 will be maintained also in 2008.
How can I always be informed about the latest news or promotions by Alitalia or the MilleMiglia Program?
Information regarding promotions and Program news are typically communicated via e-mail or published on the Alitalia website.
To always be up-to-date and learn about the latest offers be sure to let us have your e-mail address, check that it is correct in the 'Your profile' section of the Alitalia website or contact your local Alitalia office.
When can I access the Freccia Alata lounges for MilleMiglia members in Italy and other countries? 
Starting 1 January 2008, Freccia Alata and Freccia Alata Plus Members can access the Freccia Alata Lounges with any Alitalia or SkyTeam Partner ticket; all other passengers may enter only if holding an Alitalia or SkyTeam ticket in Magnifica or Business Class.  

The same admittance policy is applicable to SkyTeam Lounges or lounges of other Partners who have an agreement with Alitalia.

See the page on Freccia Alata lounges to find more details. 






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