MILLEMIGLIA PROGRAM

Crediting

How miles are awarded
Every time you fly Alitalia or any of our airline partners, or every time you use the services of our non flight business partners, miles will be automatically credited to your account.

To guarantee accurate mileage accrual: 

• quote your MilleMiglia account number each time you book a flight or when you use the service of any of our Program Partners. 
• Present your MilleMiglia card at the airport or when you use the services of our Program Partners. 

Booking classes not eligible for mileage accrual
The following classes of service are not eligable for mileage accrual:

Airline	Booking Classes
Aeroflot	O, U, X
AeroMexico	C, E, G, R, U
Air France	A, L, N, O, X
China Southern	B, E, G, I, J, L, M, N, O, P, Q, R, S, U, V, X, Z
Continental	E, EG, EN, G, GN, P, YN
CSA Czech Airlines	E, G, I, R, Z
Delta	E, G, N, O, R, V, X, W, Z
KLM	D, G, V, W
Korean Air	A, D, N, U
Northwest	A, D, W
Air Europa	A, E, G, P, Q, Z
Copa Airlines	A, E, G, GN, P, YN
Kenya Airways	D, G, X, W
Qantas	P, R, U, X
Volareweb	P, U, V

Missing miles
If you find that you have not been awarded miles, you can request to have them credited in two ways: 

• For Alitalia electronic tickets, you can complete the online form 
• For paper tickets and flights flown with partner airlines, send us a copy of the ticket receipt and boarding pass stub, clearly stating your MilleMiglia code, within 4 months of the date of the flight:
  - by fax, to (800) 955-6956
  - by email, sending the scanned copies of the documentation to millemigliausa@alitalia.it.

For further information about miles not credited, please visit the MilleMiglia Frequently Asked Questions section.  

For information about Program Terms and Conditions, click on the MilleMiglia Regulations page. 

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