Welcome to the area reserved for Freccia Alata Plus members. The following services and news are just for you.

INFORMACIÓN Y SERVICIOS

Como miembro de Freccia Alata Plus, puede solicitar asistencia a través de la dirección de correo electrónico clubfrecciaalataplus@alitalia.it y llamando al número específico 06 65646*.

Horario de atención:

  • De lunes a viernes de 09:00 a 20:00 hrs
  • Fines de semana y festivos de 09:00 a 17:00 hrs
Nuestros operadores estarán encantados de proporcionarle toda la información que solicite relativa al programa MilleMiglia y los servicios de Alitalia, ayudarle a encontrar las mejores ofertas de viaje tanto para los billetes pagados como para los billetes premio MilleMiglia, y ayudarle con cualquiera de sus promociones exclusivas.

COMENTARIOS Y SUGERENCIAS

Envíenos sus comentarios y sugerencias por correo electrónico o por fax; o bien, llame a la Línea del Centro de Servicio al Cliente específica (06 65646*) (opción 5), disponible todos los días de 09:00 a 22:00 hrs.

Puede enviar sus comentarios y sugerencias a:

Un equipo especializado hará todo lo posible por satisfacer sus necesidades.

Sus sugerencias nos ayudan a ofrecer servicios que se ajusten mejor a sus expectativas.

*Número de teléfono reservado para los miembros de Freccia Alata Plus residentes en Italia.

With Business ForYou, you can request up to four free upgrades to superior travel classes, for yourself or for the person of your choice.

You can request to upgrade:

  • From Classica - Economy Class to Ottima - Business Class (for medium-haul international flights) using one upgrade.
  • From Classica - Economy Class to Classica Plus - Premium Economy Class (for long-haul international flights) using one upgrade.
  • From Classica Plus - Premium Economy Class to Magnifica - Business Class (for long-haul international flights) using one upgrade.
  • From Classica - Economy Class to Magnifica - Business Class (for long-haul international flights) using two upgrades

HOW TO REQUEST AN UPGRADE

The Business ForYou promotion is valid on Alitalia flights:

  • For Classica - Economy tickets in booking classes Y, B, M and H 
  • For Classica Plus - Premium Economy tickets in booking class P
If you are in Italy, call the dedicated number 06 65646 to check seat availability in your chosen superior class. In other countries, you can contact the dedicated MILLEMIGLIA MEMBER SERVICE. Travel class upgrades cannot be requested directly at the airport.

With the voucher that you receive, you can give a Freccia Alata card to a loved one who frequently travels with you, so you can both enjoy the pleasures of special treatment on-board.

Don't miss this unique opportunity offered exclusively to you by Freccia Alata Plus Club, and discover the world of benefits that the Freccia Alata Club has to offer.

To give the Freccia Alata card as a gift, send the voucher to your chosen person. If they are not already a member, invite them to join the MilleMiglia Program now.

Your chosen person can then request their Freccia Alata forYOU card by following the procedure on the promotion page.

Please remember that once you have requested the Freccia Alata ForYou card, you cannot change the card recipient.