We’re almost there: you’ve bought the ticket, packed your bags and now all you have to do is check in. Find out about all the ways you can do this.

CHECK IN ON THE WEB TO CHOOSE THE MOST COMFORTABLE SEATS, ALL FROM THE COMFORT OF YOUR OWN COMPUTER.

WEB CHECK-IN WITH ONLY THREE STEPS

  1. Select your flight
  2. Select additional services
  3. Print you boarding pass

After having checked in via Web Check-in, take the luggage you want put in the hold to the special Drop Off desks, if present, or to the Business Class check-in desk.


Unaccompanied minors and disabled passengers must check in at the airport check-in desk, where they will be assisted by trained staff.

OPENING TIMES

The service is available 24 hours a day from the day before the flight’s departure, even if you have luggage to check into the hold.

ADDITIONAL SERVICES

  • Extra comfort seats: purchase seats that give you more room on medium and long-haul international flights

DETAILS AND EXCEPTIONS

  • Who may not use web check-in?
  • How to retrieve your boarding pass
  • Cancelling your check-in

Find out everything about WEB CHECK-IN  

RECEIVE YOUR BOARDING PASS DIRECTLY TO YOUR PHONE VIA TEXT MESSAGE.

The service is available for single flights to the main Italian airports and some European destinations.

HOW

Connect to http://m.alitalia.com and type in your data and the MilleMiglia code or the booking number on your ticket. When check-in is completed, you will receive a text message with the link to your electronic boarding pass, with barcode.

Show the barcode at the security checkpoints and the gate when boarding.

Find out more about MOBILE CHECK-IN  

USE FAST CHECK-IN AND PICK UP YOUR BOARDING PASS FROM THE AUTOMATED KIOSKS IN THE AIRPORT.

Use Fast Check-in for domestic and international flights and flights connecting with any Air France or KLM flights, even if you have luggage to be checked into the hold. 

In addition, thanks to the electronic kiosks, you can change your booking, check your MilleMiglia data and much more. 

HOW

Type in your data to be recognized and then print your boarding pass.

WHERE

  • At the following Italian airports: Rome Fiumicino, Milan Linate and Malpensa, Bari, Bologna, Brindisi, Catania, Florence, Genoa, Lamezia Terme, Naples, Palermo, Reggio Calabria, Turin, Trieste and Venice 
  • At the following airports abroad: Athens, London Heathrow, Amsterdam, Paris Charles De Gaulle and Orly, Frankfurt, Nice and Tokyo (you can also use the kiosks of partner airlines Air France and KLM)

Find out more about FAST CHECK-IN  

SPECIAL SERVICE FOR EXCLUSIVE CLUB MEMBERS TO SAVE TIME AT THE AIRPORT AND AVOID LINES.

HOW TO ACCESS THE SERVICE

The service is for Ulisseand Freccia Alata members, who can call MilleMiglia Member Service, and for Freccia Alata Plus members, who can call their reserved number, traveling on the following routes:


DEPARTUREDESTINATION
All Italian airportsDomestic or international (Schengen area including London)
Athens, Barcelona, Frankfurt, London or MadridRome Fiumicino, Milan Linate or Milan Malpensa


You can use the service if you are traveling with hand baggage only, from 4 hours to 40 minutes before departure of your domestic flight or up to 50 minutes before departure of your medium-haul international flight.

PICKING UP YOUR BOARDING PASS

Pick up your boarding pass within 30, 40 or 60 minutes for domestic, medium-haul international or long-haul international flights respectively at the Alitalia Lounge (CFA and CFAPlus members), at check-in desks (Ulisse members) or from the Fast Check-in kiosks.

Find out more about TELE CHECK-IN  

ARRIVE IN TIME FOR YOUR FLIGHT. THE CHECK-IN TIME LIMITS AT THE AIRPORT ARE AS FOLLOWS:

FLIGHTS FROM ITALY

FromDomestic flightsMedium-haul international flightsLong-haul international flights
Fiumicino35'45'60'
Bologna30'45'60'
Malpensa
Venezia
35'45'50'
All others25'45'60'


Exceptions:

  • Direct flights to Accra, Casablanca, Cairo, Lagos, Tel Aviv and from Milan Malpensa to Moscow: 50' 
  • Flights from Milan Linate to France and Holland: 40' 
  • Flights from Rome Fiumicino to Milan Linate: 30' (20' with only hand baggage) 
  • Flights from Milan Linate to Rome Fiumicino: 25' (20' with only hand baggage) 
  • Flights operated by Air One: 45' (round trip flights between Milan Malpensa and Cairo: 50') 
  • Code share flights: Find out about check-in times on the partner Airline website

FLIGHTS FROM ABROAD

TOWNMEDIUM HAUL INTERNATIONAL FLIGHTSLONG HAUL INTERNATIONAL FLIGHTS
Abu Dhabi, Beijing, Boston, Buenos Aires, Chicago, Los Angeles, Miami, New York, Osaka, Rio de Janeiro, Sao Paulo, Tel Aviv, Tokyo, Toronto 60'
Accra90'
Algiers, Damascus  75'
Amman, Erevan, Teheran, Tbilisi60'
Amsterdam, Antalya, Athens, Barcelona, Belgrade, Berlin, Bilbao, Brussels, Budapest, Copenaghen, Djerba, Ekaterinburg, Frankfurt, Ibiza, Kiev, Cracovia, Lisboa, London, Madrid, Malaga, Malta, Montpellier, Moscow, Monaco, Nice, Palma de Mallorca, Podgorica, Rodi, Sofia, St Petersburg, Thessalonica, Tirana, Tunis, Valencia, Wien, Warsaw, Zurich40'
Beiruti, Bucarest, Cairo, Casablanca45'
Caracas, Lagos120'
London City*20'120'
Paris40'60'
Paris ORY30'

If you are traveling with your pet, make sure you get to the check-in desk at least 90 minutes prior to your departure time and check here the mode of transport.

*PLEASE NOTE: Passengers departing from London City are kindly invited to arrive at the airport to check-in no more than 2 hours before departure to avoid airport congestions