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Ongoing unrest in Egypt
Due to ongoing unrest in Egypt, all passengers booked and holding a ticket issued on Alitalia flights to/from Il Cairo, between the 15th September and 30th September 2013, will benefit from the following repro policy:
Flight date and itinerary changes are allowed without penalty. Travel must have the same origin and destination and must be done on Alitalia flights (also in code sharing) in the same booking class or in the first available one.
- The reservation must be changed not later than the 31st October 2013.
- Travel must be completed within the ticket validity or within the 31st October 2013.
- The original duration of stay may be preserved.
Full refund only if the flights to/from Il Cairo were cancelled or delayed more than 3 hours. Refund will be without any penalty of completely/partially unused ticket in the original form of payment.
Passengers with open ticket, without reservation, will have the refund of not used ticket.
Change of origin/destination
The full or partial value of the original ticket may be used to buy new Alitalia tickets. The new fare must be recalculated using the applicable fare for the new origin/destination.
Reservation must be done not later than the 31st of October 2013, without change fee.
MilleMiglia Award Tickets
Millemiglia Customers will be reprotected Alitalia flights (code sharing flights too) in the award classes provided, subject to the space availability.
For further information contact your Alitalia Customer Center or your travel agent.
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