ALITALIA ANSWERS

INFORMATION AND SUPPORT

ALITALIA ANSWERS

Information and Support

All the information you need to better organize your trip from departure to arrival, without forgetting the on-board experience.

Travel documents, special assistance, moms-to-be, children and pets: Find out how to better organize your trip.

Simplicity and maximum security for your Alitalia online shopping experience: choose your preferred payment method and buy products and services from the comfort of your own computer

Everything you need to know about preparing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

We’re almost there: you’ve bought the ticket, packed your bags and now all you have to do is check in. Find out about all the ways you can do this.

Wellbeing on board, electronic devices and special meals: everything you need to know to make your trip a pleasant and safe one.

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions, remarks or complaints.

The regulations, rules and procedures Alitalia follows for the carriage of passengers and baggage, passenger rights and information on how to get assistance.

Introductory videos for our website which will guide you, in a few easy steps, to use our web services.