Ongoing unrest in Ukraine

infoDue to ongoing unrest in Ukraine, all passengers booked and holding a ticket issued on Alitalia flights to/from IEV, between the 21st and 28th February 2014, will benefit from the following repro policy:

Re-booking without penalty on Alitalia flights (also in code sharing) in the same booking class or in the first available one
- The reservation must be changed not later than the 28th February 2014
- Travel must be completed within the 28th February 2014 or within the ticket validity.
- The original duration of stay may be preserved.

Re-routing without penalty on Alitalia flights (also in code sharing) in the same booking class or in the first available one.
- The travel could be done via intermediate point on the same origin and destination.
- The reservation must be changed not later than the 28th February 2014
- Travel must be completed within the 28th February 2014 or within the ticket validity.
- The original duration of stay may be preserved.

Full Refund
without any penalty of completely/partially unused ticket in the original form of payment, only if flight would be cancelled.
Passengers with open ticket, without reservation, will have the refund of not used ticket.
Voucher can be used on the network of the Alitalia Group

Change of origin/destination
The full or partial value of the original ticket may be used to buy new Alitalia tickets.
The new fare must be recalculated using the applicable fare for the new origin/destination.
Reservation must be done not later than the 28th February 2014 without change fee.

MilleMiglia Award Tickets:
Millemiglia Customers will be reprotected on on Alitalia flights (also in code sharing) in the award classes provided, subject to the space availability

For further information contact your Alitalia Customer Center or your travel agent.

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