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Welcome Service


Select Welcome Service* and enjoy a relaxing and efficient travel experience at Rome Fiumicino airport.
Welcome Service* offers dedicated assistance both pre and post flight, and while transiting.

With Welcome Service*, a team of reliable professionals will welcome you at the airport and assist you through all operations before and after your flight.

Based on your needs, you can choose from 3 types of products: Easy, Family and Executive. You can further customize your product by choosing among several exclusive services such as Chauffer driven sedan transfer, lounge access, child care and much more.

Learn about the various packages and choose the one that best suits your travel needs:

  • Family, for families (up to 3 adults and 1 child up to 12 years of age);
  • Easy, for less experienced  travelers or those who simply wish to be assisted during all stages of the journey;
  • Executive, for business traveler.


Check out some of the unique benefits:

  • Monitoring of flight status.
  • Priority check-in and seat assignments.
  • Check-in and baggage drop-off assistance.
  • Lounge access.
  • Fast track for security checks.
  • Personal Travel Assistant while on the ground pre and post flight and while in transfer.  
  • Assistance with the VAT Tax Refund process.
  • Priority boarding.
  • Stroller for families with children.
  • Private Mercedes car service that will bring you to and from the aircraft when the jet bridge way is not available**.
  • Transfer by car from / to Rome Fiumicino Airport or, alternatively, Car Valet service***.


Welcome service package prices  





Departure + TransitArrivalDeparture + TransitArrivalDeparture + TransitArrival
Single Packages O/W€ 220€ 190€ 165€ 110€ 165€ 110
"Departure + Arrival" package€ 330€ 230€ 230
"Transit R/T" package€ 330€ 230€ 230
Extra Pax€ 66
NCC - transfer from/to airport€ 66
Car ValetDepending on length of stay 


For information and reservations, email: reservation@azexecutive.it.
In case of cancellation, see here our cancellation procedures.

* The Service is active in Rome on departing, arriving or in transit intercontinental flights.
** Service provided when jet bridge is not available.
*** Limousine and Car Valet services can be purchased for an additional fee in conjunction with the Welcome Service packages.

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