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LAND TELEFON UND FAX E-MAIL ADRESSE
ITALIEN Tel.: +39 06 6564 
Fax: +39 199 125623
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ALBANIEN - customer.relationsAL@alitalia.it
 
ALGERIEN Fax: +213 217 211 15
customer.relationsDZ@alitalia.it
Alitalia  
Hotel El Aurassi Les Tagarins, Niveau C, Bureau 5 Alger Centre 16000
SAUDI-ARABIEN - customer.relations.gulf@alitalia.it
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ARGENTINIEN Fax: +54 011 4310 9930
customer.relationsAR@alitalia.it
San Martin 344 piso 23 CP C1004AAH  
Buenos Aires, Argentinien
AUSTRALIEN Fax: +61 2 9250 9499
customer.relations.asia@alitalia.it
c/o Aviation Online Pty Ltd  
Suite 14b, Level 1, 123 Clarence Street,  
Sydney NSW 2000
ÖSTERREICH
Fax: +43 (0) 720 883 662
customer.relationsAT@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s.
Direktion fuer Deutschland und Oesterreich Zeil 5 60313 Frankfurt, Deutschland
BELGIEN Fax: +32 2 551 11 49
customer.relationsBE@alitalia.it
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BRASILIEN   customer.relationsBR@alitalia.it
Alitalia Brasi  
Av.São Luis Numero 50 29º andar- São Paulo/SP Cep 01046-926 Brasilien
BULGARIEN Fax: +359 298 008 65
customer.relationsBG@alitalia.it
5, Angel Kanchev Str.  
Sofia 1000, Bulgarien
KANADA Fax: + 647-317-6827
customer.relationsCA@alitalia.it
Alitalia Customer Relations P.O. Box 188 / Pearson Int'l Airport  
Toronto, AMF, ON / L5P 1B1
CHILE   customer.relationsCL@alitalia.it  
CHINA Fax: +86 21 62790565
customer.relations.China@alitalia.it
Discover the world 
A/5F Xinda Mansion 
No 1399 Beijing Road West 
Shanghai 200040 - China
KOREA Fax: +82 2 2222 7896
customer.relations.korea@alitalia.it

C/O Daemyung Air Service 10F, Kukje Building, 109, Namdaemun-ro, Jung-gu, Seoul  04522

Rep.of Korea

KUBA   customer.relationsCU@alitalia.it  
DÄNEMARK
Fax: +44 208 711 5615  
customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
ÄGYPTEN
- customer.relationsEG@alitalia.it
Neu-Kairo  
Land Nr. 21, erster Abschnitt - Stadtzentrum, 5th Settlement  
GASTEC-Gebäude - 6. Etage (hinter der Downtown-Mall)
VEREINIGTE
ARABISCHE
EMIRATE
- customer.relations.gulf@alitalia.it
-
ESTLAND   customer.relationsUK@alitalia.it 
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
PHILIPPINEN Fax: +63 2 588655 
customer.relations.asia@alitalia.it
c/o Airfrance-KLM 39/F Yuchengco Tower, RCBC Plaza, Sen. Gil Puyat Cor. Ayala Ave. 1200 Makati City  
FINNLAND   customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
FRANKREICH Fax: +033 156 931847
customer.relationsFR@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s. 
TSA 20012 / 75437  
PARIS CEDEX 09
GEORGIEN Tel: +99 532 2937373; 2937383
customer.relationsGE@alitalia.it
Sky Team Travel LTD  
GSSA of Alitalia in Georgia  
14b, Al. Kazbegi Avenue, 0160 Tiflis, Georgien
DEUTSCHLAND Fax: +49 69 257 385 811
customer.relationsDE@alitalia.it
Alitalia Direktion für Deutschland und Österreich - Zeil 5 -  
Frankfurt am Main D60313
GHANA   customer.relationsGH@alitalia.it
 
JAPAN Fax: +81 050 3737 8866
customer.relations.japan@alitalia.it 
Akasaka Garden City 2F, 4-15-1, Akasaka, Minato-ku,  
Tokio 107-0052
JORDANIEN Fax. + 962-6-5692314
customer.relationsJO@alitalia.it
P.O. Box 940838 Amman 11194, Jordanien Abdul Hamid Sharaf Street Building 95 Shmeisani
GRIECHENLAND Fax: +30 210 9988868
ccu@alitalia.it
80, Poseidonos Ave. 174 55 Alimos  
Athen, Griechenland  
HONGKONG Fax: +852 2375 3623
customer.relations.asia@alitalia.it
C/O Discover the World Marketing, Room 1012, China Aerospace Tower Concordia Plaza No. 1 Science Museum Road TST East, Kowloon Hong Kong
INDIEN MUMBAI Fax: 022 228 531 17
customer.relations.asia@alitalia.it
c/o Ajanta Travels PTY LTD. 87/e Stadium House, Veer Nariman Road, Churchgate  
Mumbai 400020  
INDIEN DHELI Fax: 011 417 588 10 
customer.relations.asia@alitalia.it
c/o Dex Aviation 42 Community Centre, Kailash Colony Extension 
Neu-Delhi 110048  
INDONESIEN Fax: +62 (20) 2927 9098
customer.relations.asia@alitalia.it
c/o Airfrance-KLM Summitmas II, 17th floor Jl. Jend. Sudirman Kav. 61-62  
Jakarta 12190  
IRAN Fax: +98 21 88728031 
customer.relationsIR@alitalia.it
No. 1, 9th Alley, Ahmad Ghasir St. Bokharest Tower, Argentina Sq.  
Teheran Iran 
ISRAEL
Fax: 03 7960736
customer.tlv@alitalia.it
PO Box 50166 Tel Aviv 6150101
KUWAIT - customer.relations.gulf@alitalia.it
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LETTLAND   customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
LIBANON + 961 (1) 983566 
customer.relationsLB@alitalia.it

170 Saad Zaghloul,Allenby Street, Down Town, Beirut-Lebanon

LIBYEN - customer.relationsLY@alitalia.it
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LITUAEN   customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien 
MALAYSIA Fax: +60 03 21481357 
customer.relations.asia@alitalia.it
c/o Pacific World Travel Sdn Bhd Level 9, Office Tower No. 1 Jalan Nagasari (off Jalan Raja Chulan) Kuala Lumpur  
MALTA - customer.relationsMT@alitalia.it
Aviation Online, Aviation Centre 1st Floor, St. Thomas St. LQA5000 Luqa -  Malta
MAROKKO - customer.relationsMA@alitalia.it
BOITE POSTALE 11 265 Casa Bandoeug 20.000 
Casablanca 
MEXIKO   customer.relationsMX@alitalia.it  
MONTENEGRO - customer.relationsCS@alitalia.it
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NIGERIA   customer.relationsNG@alitalia.it
 
NORWEGEN   customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
NEUSEELAND Fax: +61 2 9250 9499
customer.relations.asia@alitalia.it
c/o Aviation Online Pty Ltd  
Suite 14b, Level 1, 123 Clarence Street,  
Sydney NSW 2000, Australien  
NIEDERLAND - customer.relationsNL@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s.  
Attn. Customer Relations Department  
Amsterdamseweg 55, de Roemer Building  
1182 GP Amstelveen  
Niederlande
PAKISTAN Fax: +92 021 32638898 
customer.relations.asia@alitalia.it
c/o AEG Enterprises (Pvt.) Limited 2nd Floor, Shaheen Complex, Dr Ziauddin Ahmed Road, Karachi 74200  
Pakistan  
POLEN Fax: +48 22 692 83 27 (Beschwerden) 
Fax: +48 22 692 87 37 (Gepäckhilfe)
customer.relationsPL@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s. 
S.A., Oddzial w Polsce  
ul.Nowy Swiat 64 (1st floor) 00-357 Warschau - Polen
PORTUGAL - customer.relationsPT@alitalia.it
 
GROSSBRITANNIEN  
customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ
TSCHECHISCHE REPUBLIK
Fax: +42 027 204 7375  
customer.relationsCZ@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s.
odštěpný závod
Čelakovského sady 1580/4  
Prag 1 PSČ 110 00  
REPUBLIK ZYPERN Fax. +30 210 9988868
ccu@alitalia.it
80, Poseidonos Ave.
174 55 Alimos
Athens Greece
RUMÄNIEN
  customer.relationsRO@alitalia.it

Str. Louis Blanc, 1- etaj 2 - sector 1 - 011751  

Bucharest - Romania

RUSSLAND Call Center: +7 495 22 111 30  
claims.RU@alitalia.it
 
SERBIEN Fax: +38 1113037969 (Beschwerden)
Fax: +38 1113248772 (Gepäckhilfe) 
customer.relationsCS@alitalia.it
Knez Mihailova 30
11000 Belgrade
SYRIEN - customer.relationsSY@alitalia.it
UVDAM Fardoss Str Near Fardoss Tower Hotel  
P.O. Box 593 Damaskus, Syrien
SINGAPUR Fax: +65 6737 7868
customer.relations.asia@alitalia.it
c/o Airfrance-KLM Tanjong Pagar Post Office P.O. Box 611 Singapur 910815
SLOWAKEI Fax: +42 027 204 7376 
customer.relationsSK@alitalia.it

Alitalia Società aerea Italiana S.p.a in a.s., odštěpný závod
Čelakovského sady 1580/4  
Prag 1 PSČ 110 00
SPANIEN Fax: 902 889 896
customer.relationsES@alitalia.it
Alitalia Customer Relations: Apdo. 8279 
28080 Madrid
SRI LANKA Fax: +94 011 4602466
customer.relations.asia@alitalia.it
c/o Hemas aviation Inv. Ltd. Ground Floor, Hemas Building, No. 79, York Street 
Colombo
SCHWEDEN   customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Großbritannien  
SCHWEIZ  Fax: +41 44 800 98 21 
customer.relationsCH@alitalia.it
Alitalia Società aerea Italiana S.p.a in a.s. 
Case postale 84  
1215 Genève 15 
USA Fax: +1 212 903 3568  
customer.relationsNYC@alitalia.it
Alitalia Customer Relations - PO Box 4485 New York, NY 10163-4485, USA
TAIWAN Fax: 0886 02 2521 3991 
customer.relations.asia@alitalia.it
c/o Taiwan Orchid Express Ltd. 11F, No. 25, Chang An E Road, Sec. 1  
Taipei, Taiwan
THAILAND Fax: +66 02 634 1790
customer.relations.asia@alitalia.it
c/o Discover the World Marketing.,Ltd PASO Tower, 15th Floor 88 Silom Road 
Bangkok 10500
TUNESEIN - customer.relationsTN@alitalia.it
Rue du Lac Windermere – Immeuble Emeraude Palace – Les Berges du Lac 2045  
Tunis - Tunesien
TÜRKEI
Tel.: +90 212 315 1910 
Fax: +90 212 315 1980
customer.tr@alitalia.it
Alitalia Customer Relations UVIST  
Rumeli Cad Nişantaşı Iş Merkezi No. 1 Kat 3
Nişantaşı - Istanbul  
UKRAINE   customer.relationsUA@alitalia.it

Alitalia Società aerea Italiana S.p.a in a.s.34/33, Ivana Franko str.,  
Kiew, Ukraine  
UNGARN Fax: +36 1 501 0715 (Beschwerden und Gepäckhilfe) 
customer.relationsHU@alitalia.it
Alitalia - Compagnia Aerea Italiana S.p.a. in a.s.   
H-1088 Budapest, Ràkòczi ùt 1-3 
VENEZUELA Fax: +58 212 283 31 09 
customer.relationsVE@alitalia.it
Alitalia Servicio Clientela - Edif Atlantic - Piso 5 - Avenida Andres Bello de los Palos Grandes Los Palos Grandes - Caracas - Venezuela