Baggage

Everything you need to know about preparing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

SPECIAL BAGGAGE

ALL THE RULES FOR THE CARRIAGE OF SPORTS EQUIPMENT, MUSICAL INSTRUMENTS, WEAPONS AND AMMUNITIONDIPLOMATIC BAGS E ASH URNS

 

FRAGILE AND LARGE ITEMS TO BE TAKEN IN THE CABIN, SUCH AS WEDDING GOWNS, CHINA, CRYSTAL WARE, PAINTINGS, ETC., ARE SUBJECT TO SEAT IN CABIN BAGGAGE PAYMENT. FOR MORE INFORMATION CONTACT THE ALITALIA CUSTOMER CENTER AT 1-800-223-5730. 

 

Please note that Alitalia's liability limits for delays, loss or damage to baggage, including special baggage, are governed by the Montreal Convention 1999 and the Alitalia General Conditions of Carriage.

 

If you wish to extend these limits, find out more about how to make the VALUE DECLARATION, otherwise we suggest you to take out special insurance for your special baggage.

SPORTS EQUIPMENT

Some sports equipment, if it falls within the baggage allowance granted by your ticket fare, is considered as normal checked baggage.

 

Sports equipment weighing up to 23 kg is included in the allowance and is free of charge. If its exceeds 23 kg, the fee for excess baggage will be applied.

 

For details on what is considered sport equipment and to know which equipment is an exception to free transport duty free consult the Discover more section.

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For details on what is considered sport equipment and to know which equipment is an exception to free transport duty free consult the Discover more section.

The following items are considered to be sports equipment:

  • Skiing and snow equipment
    • a pair of skis with bindings, snowshoes, snow boots and a helmet or a snowboard, bindings and boots and helmet or a complete kite snow gear.
  • Water skiing equipment 
    • a pair of water skis or slalom water skis.
  • Golf equipment
    • a golf bag including clubs, balls and a pair of golf shoes.
  • Polo equipment
    • a set of polo pallets.
  • Underwater equipment
    • mask, snorkel, fins, neoprene suit, gav, regulator, an empty oxygen tank, a lamp (switched off, with the power supplied separately, the batteries disconnected from the appliance and protected against short circuits). The underwater fishing rifle must have a separate spear and if it must be unloaded.
  • Fishing equipment
    • 2 fishing rods, a reel, a net, a pair of boots, a bait box or a haversack
  • Bicycle 
    • a normal bicycle (without engine, no e-bike), single-seater, suitably packed with rigid packaging, with the handlebar fixed sideways, pedals removed and tires with zero pressure.
  • Tandem
    • without engine (no e-bike), suitably packed with rigid packaging, with the handlebars disassembled or fixed sideways, the pedals removed and the tires with zero pressure
  • Surfing
    • a shortboard type surfing board
  • Kitesurfing
    • a sail, a surfboard
  • Windsurfing and longboard
    • a windsurfing board, a sail, a mast, a boom, an impermeable bag; a longboard table
  • Canoe/Kayak
    • a canoe or kayak (without engine), two paddles
  • Fencing equipment
    • a bag containing a uniform, a cuirass, a mask, blades.
  • Tennis/squash/badminton equipment
    • a bag containing only a kit of rackets and balls
  • Archery 
    • a bag containing a bow, arrows, a quiver, gloves and set-up accessories.

 

TANDEM BIKES, SURFING AND WINDSURFING EQUIPMENT

The boarding in the hold of tandem bikes, surfing and windsurfing equipment is always in excess of the deductible of your ticket and is subject to the availability of space. Contact the Customer Center at least 48 before the flight departs. If other carriers are involved in the itinerary, it is necessary to receive a prior confirmation of the transport from all.

Present yourself at the check-in desk at least one hour before the time limit for acceptance on your flight.

This table shows the excess baggage rates valid for only surfing, windsurging and tandem bikes. The rates given are one way. 

ARE YOU AN EXCLUSIVE CLUB MEMBER?

  • Visit the dedicated page to find out about baggage allowance benefits and discounts that may apply to transporting your sports equipment.

 

 

MUSICAL INSTRUMENTS

You can carry a musical instrument in the cabin for free, instead of your hand luggage, if it weights no more than 8 kg, if it is in its special hard case and the maximum dimensions are 55 cm height, 32 cm width, 25 cm length (for example: violin, viola, piccolo, flute, clarinet, trumpet, horn, saxophone, oboe and bassoon) or in case of instruments such as guitars and small keyboards if their length does not exceed 115 cm.

 

For those musical instruments, you want to carry in the cabin, whose dimensions are from 55x35x25 cm to 52x40x135 cm (including base support, if not removable) weighing up to 55 kg, you must book an additional seat. The additional seat must be booked when you buy your ticket or at least 48 hours before the scheduled departure of the flight, subject to availability. Reservations cannot be made online. For reservations and further information, please contact the Customer Center.

 

Alternatively, under specific conditions, you can check in your instrument as checked in baggage.

If you wish to travel with your musical instruments (on the extra seat or checked in as baggage), please arrive at the check-in at least 60 minutes before standard check-in time limits

 

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MUSICAL INSTRUMENTS IN THE CABIN

The fare for the extra seat, to which the musical instrument will be fastened, is the same as the fare for an adult ticket in Economy Class. This service is not available for passengers traveling with a Light fare ticket. For reservations and further information, please contact the Customer Center.

 

MUSICAL INSTRUMENTS IN THE HOLD

If it is not possible to carry your musical instrument in the cabin or if you choose to transport it in the hold, please contact the Customer Center at least 48 hours before the scheduled departure of your flight. The weight must not exceed 32 kg.*

Heavier musical instruments may be transported via Cargo.

Always ensure that the instrument is properly and securely packed.

Use robust, rigid, non-deformable packaging, placing shock-absorbing material inside between the case and the instrument.

We recommend that you purchase a specific insurance for your musical instrument before leaving.

*The transport of musical instruments in hold is subject to the standard rates for checked baggage.

Alitalia's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance.

If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

 

MEDIA BAGGAGE

Camera, film, video tape, lighting and sound equipment that is tendered by representatives of network or local television broadcasting companies or commercial film-making companies will be accepted as baggage at the following fees:

COUNTRY

BAGGAGE ALLOWANCE  EXTRA WEIGHT EXTRA PIECES* OVERSIZE
  ECONOMY
PREMIUM ECONOMY
BUSINESS      

from North America to Europe,

North Africa and the Middle-East

1pc

x 23kg

2pc

x 23 kg

2pc

x32kg

70 USD

/CAD

from

2nd-25th pc 70 USD/CAD

300 USD/CAD

from Europe to North America,

North Africa and the Middle-East

1pc

x 23kg

2pc

x 23kg

2pc

x 32kg

60 EUR

from

2nd-25th pc 60USD

255 EUR

* Maximum number of pieces of baggage allowed is 25.

** CAD/USD amount will be charged from Canada/USA and EUR amount will be charged from Europe.

 

 

Valid Photo ID with Company Insignia will be required unless noted in the exceptions below: 

  • With Time Warner Communications - Verify ticket designator on ticket shows XX3G7
  • With Viacom - Verify ticket designator on ticket shows XX5N3
  • With Conde Nast / Advanced Magazine Publishers - Verify ticket designator on ticket shows XXB38
  • With News corp - Verify ticket designator on ticket shows XXN73

 

48-hour rule: Pax are required to contact the airport 48 hours prior only when exceeding 10 pieces of baggage per person through Alitalia Call Center.

 

 

The maximum bags accepted on flights operated by E75/E90 aircrafts is four (4) pieces and not to exceed dimensions of  132 cm (L) + 101 cm (P) + 55 cm (H) = 288 cm total.

For example:  From New York (JFK)- (B772 aircraft ) – Rome (FCO) - (E75 aircraft ) – Milan (LIN),  allowance is a maximum of four (4) pieces not to exceed dimensions of 132 cm (L) + 101 cm (P) + 55 cm (H) = 288 cm total.
 

WEAPONS AND AMMUNITION

Transportation of weapons from/to the United Kingdom (both in the hold and in the cabin) is temporarily suspended pending the finalization of the renewal process of the authorization for Alitalia by the British Authorities.

The suspension will be start on the 28th of May 2017 and will be valid until further notice.

 

Weapons and ammunition are not included in the baggage allowance. They must be registered during check-in, subject to payment of a flat-rate surcharge based on the flight destination. Each passenger is allowed to carry a maximum of 20 kg of weapons and a maximum of 5 kg gross per person of ammunition.

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Weapons and ammunition are not included in the baggage allowance. They must be registered during check-in, subject to payment of a flat-rate surcharge based on the flight destination. Each passenger is allowed to carry a maximum of 20 kg of weapons and a maximum of 5 kg of ammunition.

This table indicates the baggage excess fee* for transporting weapons and ammunition

APPLICABLE LAWS

The transportation of weapons and ammunition is governed by specific regulations under Law no. 694 of December 23, 1974. In accordance with article 30 of the public safety consolidation act of June 18, 1931 no. 773, weapons are defined as personal weapons, that is, firearms and any weapon whose natural purpose is to harm people, including cutting or puncturing items (daggers, knives, and similar).

TRANSPORTATION

Weapons and ammunition, whose transportation is governed by law enforcement authorities under applicable law, must be declared when booking your flight. They can only be accepted as checked baggage tagged to the final destination, under the following conditions:

  • Weapons must be unloaded, disassembled, and packaged in an appropriate and separate locked container. For passengers without an appropriate container, Alitalia can provide, for a surcharge, a container measuring 30 x 22 x 8 cm for small weapons or ammunition.
  • Ammunition must:
    • Not exceed 5 kg (11 lb) per passenger
    • Be properly protected against impacts and abrupt movements
    • Be packaged in locked individual metal, wooden or fiberglass containers that are resistant to impacts and fire
    • Be transported for sports purposes

Incendiary or explosive bullets or ammunition may not be transported under any circumstances.

Weapons and ammunition that are shipped at the same time must be in two separate and distinct containers; however, only one FEE will be applied.

Considering the special nature of this sort of baggage, you will receive specific information regarding law enforcement regulations and customs procedures. This will allow you to have all of the right documents ready and avoid any problems with the authorities while you travel.

All passengers wishing to transport weapons on flights to or in transit in Abu Dhabi need to obtain a preventive authorization from the local authorities. It is therefore necessary to download the attached module and send it filled, at least 7 days before the departure date, to the following address docspeciali@alitalia.com.

 

TRANSIT THROUGH ITALY

If your trip includes a stopover or connecting flight in Italy, weapons will be cleared by customs in the Italian airport both on arrival and upon departure, even if they are traveling to another destination inside the country or are tagged through to a foreign destination.

Upon arrival, the weapons will be escorted by Alitalia, or by a representative of Alitalia, to the airport police, who will then ensure they are delivered to the proper place. For more information, please call Baggage Assistance.

 

*Excess baggage charges are given in: EUR (from Europe, Eastern Europe and Japan), CAD (from Canada), and USD (from the USA and rest of the world)

DIPLOMATIC BAG

A diplomatic bag is a sealed bag accompanied by a diplomatic courier who declares it as such during check-in.

URNS

All the necessary information on how to transport urns in the cabin on our flights.

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To transport urns* in the cabin, you must:

  • Have a certificate of cremation (for travel within the EU)
  • Check that the accompanying documents meet the requirements of the authorities in the destination country; you must also have a certificate of cremation (travel outside the EU)
  • Make sure that the urn is properly packaged to ensure that it is safe and discreet
  • Make sure that the urn can be inspected by X-ray (no lead, no titanium)
  • Contact the relevant company directly for the required information (connecting flights operated by other carriers)
     

* Law no.-130 of March-30, 2001, published in the Official Journal of the European Union no.-91 of April-19, 2001, Art.3