FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET CALL FROM CANADA 1 800 3618336
To comment or complain about your travel experience, please contact:
- from Canada call 1 800 3618336
- from Italy call 89 20 101 (24h/24, 7 days a week)
- from other countries contact the Alitalia Office nearest you
SPECIAL ASSISTANCE AND WEB ASSISTANCE
- from Canada
- call number 1 800 3618336
- from Italy call number 06 65640 2
- from other countries contact the Customer Relations Office nearest you
CUSTOMER RELATION SERVICES
For any comment or complain about your travel experience:
- fill out the online form in My Experience
- write an e-mail to customer.relationsCA@alitalia.it (for Canadian residents)
- send a fax to 647-317-6827
- write to Alitalia Customer Relations P.O. Box 188 / Pearson Int'l Airport Toronto, AMF, ON / L5P 1B1
- from Italy call 06 65640
- from other Countries contact the Customer Relations Office nearest you
1. Costs for italian operators:
From a landline, VAT included: 64 cents/min, no connection charge.
From mobile, VAT incl.: TIM (16 cents connection charge + 95 cents/min); Vodafone and Wind (16 cents connection charge + 98 cents/min); Tre (16 cents connection charge + 49 cents/min).
2. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.