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Customer relation services

COUNTRY TELEPHONE AND FAX EMAIL ADDRESS
ITALY
Tel. 06 65640
 
ALBANIA
  customer.relationsAL@alitalia.it
 
ALGERIA
Fax. +213 21721115
customer.relationsDZ@alitalia.it

Alitalia  

Hotel El Aurassi Les Tagarins, Niveau C, Bureau 5 Alger Centre 16000 

ARGENTINA
Fax. +54 011 4310 9930
customer.relationsAR@alitalia.it

San Martin 344 piso 23 CP C1004AAH

Buenos Aires, Argentina

AUSTRALIA
Fax. +61 2 9250 9499
customer.relations.asia@alitalia.it

c/o Aviation Online Pty Ltd

Suite 14b, Level 1, 123 Clarence street,

Sydney NSW 2000

AUSTRIA
Fax. +43 (0) 720 883662
customer.relationsAT@alitalia.it

Alitalia S.p.a. in a.s.

Direktion fuer Deutschland und Oesterreich Zeil 5 60313 

Frankfurt Deutschland

BELGIUM
Fax. +32 2 551 11 49
customer.relationsBE@alitalia.it
 
BRAZIL

customer.relationsBR@alitalia.it

Alitalia Brasil

Av.São Luis Numero 50 29º andar-São Paulo/SP Cep 01046-926 Brasil

BULGARIA
Fax. +359 29800865
customer.relationsBG@alitalia.it

5, Angel Kanchev str.

Sofia 1000 Bulgaria

CANADA
Fax. + 647-317-6827
customer.relationsCA@alitalia.it


Alitalia Customer Relations P.O. Box 188 / Pearson Int'l Airport

Toronto, AMF, ON / L5P 1B1

CHILE   customer.relationsCL@alitalia.it  
CHINA

Tel. +86 10 8449 3134 ext. 330  Mon-Fri 9.00-17.00

Fax. +86 21 62790565

customer.relations.China@alitalia.it

 

Jingxin Plaza

Nr.2 East 3rd Ring, Chaoyang District

Beijing China 100027

CUBA   customer.relationsCU@alitalia.it  
CYPRUS Fax. +30 210 9988868
ccu@alitalia.it

80, Poseidonos Ave.

174 55 Alimos

Athens Greece

CZECH-REPUBLIC Fax: +42 0272047375
customer.relationsCZ@alitalia.it

Societá Aerea Italiana S.p.a. in a.s., odštěpný závod

Čelakovského sady 1580/4

Praha 1 PSČ 110 00

DENMARK

customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
EGYPT
  customer.relationsEG@alitalia.it

New Cairo

Land No. 21, first Section - Downtown, 5th Settlement

GASTEC Building - 6th floor (behind downtown Mall)

ESTONIA

customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
FINLAND


customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
FRANCE
Fax. +33 (0)1 56 93 18 47
customer.relationsFR@alitalia.it

Alitalia Compagnia Aerea Italiana S.p.a. in a.s.

TSA 20012 / 75437

PARIS CEDEX 09

GEORGIA
Tel. +99 532 2937373; 2937383 customer.relationsGE@alitalia.it

Sky Team Travel LTD

GSSA of Alitalia in Georgia

14b,Al. Kazbegi avenue, 0160 Tbilisi, Georgia

GERMANY
Fax. +49 69257385811
customer.relationsDE@alitalia.it

Alitalia Direktion fur Deutschland un Osterreich - Zeil 5 -

Frankfurt am Main D60313

GHANA

customer.relationsGH@alitalia.it

GREECE Fax: +30 210 9988868
ccu@alitalia.it

80, Poseidonos Ave. 174 55 Alimos

Athens, Greece

JAPAN
Fax. +81 050 3737 8866
customer.relations.japan@alitalia.it


KIZUNA EAST 3F, 1-7-18 Motoakasaka, Minato-ku, Tokyo 107-0051

JORDAN Fax. + 962-6-5692314
customer.relationsJO@alitalia.it
P.O. Box 940838 Amman 11194, Jordan Abdul Hamid Sharaf Street Building 95 Shmeisani
KOREA Fax: +82 2 2222 7896
customer.relations.korea@alitalia.it


C/O Daemyung Air Service 10F, Kukje Building, 109, Namdaemun-ro, Jung-gu, Seoul  04522

Rep.of Korea

KUWAIT   customer.relations.gulf@alitalia.it
 
HONG KONG
Fax. +852 2375 3623
customer.relations.asia@alitalia.it
C/O Discover the World Marketing, Room 1012, China Aerospace Tower Concordia Plaza No. 1 Science Museum Road TST East, Kowloon Hong Kong
HUNGARY Fax: +36 1 501 0715 (complaints and baggage assistance)
customer.relationsHU@alitalia.it

Alitalia - Compagnia Aerea Italiana S.p.a. in a.s.  

H-1088 Budapest, Ràkòczi ùt 1-3

INDIA BOMBAY
Fax. 022 22853117
customer.relations.asia@alitalia.it

c/o Ajanta Travels PTY LTD. 87/e stadium house veer nariman road churchgate  

Mumbai 400020

INDIA DELHI
Fax. 011 41758810
customer.relations.asia@alitalia.it

c/o Dex Aviation 42 Community Centre, Kailash Colony Extension

New Delhi 110048

INDONESIA
Fax. +62 (20) 2927 9098
customer.relations.asia@alitalia.it

c/o Airfrance-KLM Summitmas II, 17th floor Jl. Jend. Sudirman Kav. 61-62  

Jakarta 12190

IRAN
Fax. +98 21 88728031
customer.relationsIR@alitalia.it

No1, 9th alley, Ahmad ghasir st. Bokharest Tower, Argentina sq.

Tehran Iran

ISRAEL
 Fax. 1533-7960763
customer.tlv@alitalia.it
PO Box 50166 Tel Aviv 6150101
LATVIA

customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
LEBANON
Temporary Phone number for reservation:
+961 (1) 956325
Fax: + 961 (1) 983566 
customer.relationsLB@alitalia.it

Beirut Souks, Block M, 4th Floor, Weygand Street , Beirut Central District, Down Town

LIBYA
  customer.relationsLY@alitalia.it
 
LITHUANIA

customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
MALAYSIA
Fax. +60 03 21481357
customer.relations.asia@alitalia.it
c/o Pacific World Travel Sdn Bhd Level 9, Office Tower No. 1 Jalan Nagasari (off Jalan Raja Chulan) Kuala Lumpur
MALDIVE   customer.relations.asia@alitalia.it    
MALTA
  customer.relationsMT@alitalia.it

Aviation Online, Aviation Centre 1st Floor, St. Thomas St. LQA5000 Luqa -  Malta

MEXICO   customer.relationsMX@alitalia.it  
MOROCCO
  customer.relationsMA@alitalia.it

BOITE POSTALE 11 265 Casa Bandoeug 20.000

Casablanca

MONTENEGRO
  customer.relationsCS@alitalia.it
 
NIGERIA

customer.relationsNG@alitalia.it

 

NORWAY

customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
NEW ZEALAND
Fax. +61 2 9250 9499

customer.relations.asia@alitalia.it

c/o Aviation Online Pty Ltd

Suite 14b, Level 1, 123 Clarence street,

Sydney NSW 2000

PAKISTAN
Fax. +92 021 32638898
customer.relations.asia@alitalia.it

c/o AEG Enterprises (Pvt.) Limited 2nd Floor, Shaheen Complex, Dr Ziauddin Ahmed Road, Karachi 74200

Pakistan

PHILIPPINES Fax: +63 2 588655
customer.relations.asia@alitalia.it
c/o Airfrance-KLM 39/F Yuchengco Tower, RCBC Plaza, Sen. Gil Puyat Cor. Ayala Ave. 1200 Makati City
POLAND

Fax: +48 22 692 83 27 (complaints)

Fax: +48 22 692 87 37 (baggage assistance)

customer.relationsPL@alitalia.it

Alitalia - Compagnia Aerea Italiana S.p.a. in a.s.

S.A., Oddzial w Polsce

ul.Nowy Swiat 64 (1st floor) 00-357 Warszawa - Poland

PORTUGAL
  customer.relationsPT@alitalia.it

ROMANIA
  customer.relationsRO@alitalia.it

Str. Louis Blanc, 1- etaj 2 - sector 1 - 011751  

Bucharest - Romania

RUSSIA
Call Center +7 495 22 111 30
claims.RU@alitalia.it

SERBIA

Fax. +38 1113037969 (complaints)

Fax. +38 1113248772 (baggage assistance)

customer.relationsCS@alitalia.it

Knez Mihailova 30 

11000 Belgrade

SYRIA
  customer.relationsSY@alitalia.it

UVDAM Fardoss str Near Fardoss Tower Hotel

P.O. Box 593 Damascus Syria

SINGAPORE
Fax. +65 6737 7868
customer.relations.asia@alitalia.it
c/o Airfrance-KLM Tanjong Pagar Post Office P.O. Box 611 Singapore 910815
SLOVAKIA
Fax. +42 0272047376
customer.relationsSK@alitalia.it

Societá Aerea Italiana S.p.a. in a.s., odštěpný závod

Čelakovského sady 1580/4

Praha 1 PSČ 110 00

SAUDI ARABIA   customer.relations.gulf@alitalia.it
 
SPAIN
Fax. 902889896
customer.relationsES@alitalia.it

Alitalia Customer Relations: Apdo.8279 

28080 Madrid

SRI LANKA
Fax. +94 011 4602466
customer.relations.asia@alitalia.it
c/o Hemas aviation Inv. Ltd. Ground Floor, Hemas Building, No. 79, York Street, Colombo
SWEDEN
customer.relationsSCA@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ Great Britain
SWITZERLAND
Fax. +41 44 800 98 21
customer.relationsCH@alitalia.it

Alitalia - Compagnia Aerea Italiana S.p.a. in a.s.  

Case postale 84 

1215 Genève 15

TAIWAN
Fax. 0886 02 2521 3991
customer.relations.asia@alitalia.it

c/o Taiwan Orchid Express Ltd. 11F, No25, Chang An E Road, Sec.1

Taipei, Taiwan

THAILAND
Fax. +66 02 634 1790
customer.relations.asia@alitalia.it
c/o Discover the World Marketing.,Ltd PASO Tower, 15th Floor 88 Silom Road. Bangkok 10500
THE NETHERLANDS   customer.relationsNL@alitalia.it

Alitalia - Compagnia Aerea Italiana S.p.a. in a.s.

Attn. Customer Relations Department

Amsterdamseweg 55, de Roemer Building

1182 GP Amstelveen

The Netherlands

TUNISIA

customer.relationsTN@alitalia.it

Rue du Lac Windermere – Immeuble Emeraude Palace – Les Berges du Lac 2045

Tunis -  Tunisie

TURKEY

Tel. +90 212 3151910 

Fax. +90 212 315 1980

customer.tr@alitalia.it

Alitalia Customer Relations UVIST

Rumeli Cad Nişantaşı Iş Merkezi No1 Kat3

Nişantaşı  - Istanbul

UKRAINE

customer.relationsUA@alitalia.it

Societá Aerea Italiana S.p.a. in a.s.

34/33, Ivana Franko str.,

Kiev, Ukraine

UNITED ARAB EMIRATES   customer.relations.gulf@alitalia.it
 
UNITED KINGDOM
customer.relationsUK@alitalia.it
P.O. Box 564 Hounslow TW3 9PQ
UNITED STATES OF AMERICA Fax: +1 212 903 3568  
customer.relationsNYC@alitalia.it
Alitalia Customer Relations PO Box 4485 New York, NY 10163-4485
VENEZUELA
Fax. +58 212 283 31 09
customer.relationsVE@alitalia.it
Alitalia Servicio Clientela - Edif Atlantic - Piso 5 - Avenida Andres Bello de los Palos Grandes Los Palos Grandes - Caracas - Venezuela