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Access Alitalia’s website
All the contacts and everything you need to know should your baggage be delayed, tampered with or lost. For assistance with your baggage issues when in Italy: telephone: +39 06 65640 (from landline, VAT incl.: 11.88 cents/min From mobile rates vary according to the server used)
Lost baggage or delayed delivery
Alitalia baggage assistance. In case of lost baggage, it is necessary to fill in the Baggage Irregularity Report directly at the airport.
If your luggage was damaged during the journey, go to the airport Lost & Found office of the arrival city where the personnel on hand will do everything they can to help you.