Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET CALL 70 14 24 21 (INSIDE DENMARK).
FROM ABROAD CALL +45 70 14 24 21 OR THE ALITALIA OFFICE IN YOUR COUNTRY FOR ASSISTANCE OR TO CHANGE A RESERVATION.

From inside Italy, call the Customer Center at 89 20 101, for information, reservations and the purchase of tickets for domestic or international fights. The service is available 24 hours a day, 7 days a week.

Outside of Italy, contact the nearest Alitalia office, or call +39 06 65649, to change your flight reservation or request assistance. This service is available 24 hours a day, 7 days a week.

For informationreservations and the purchase of tickets for domestic or international flights, please contact:

  • from Denmark call 70.14.24.21
  • from Italy call 89 20 101 (24h/24, 7 days a week) 
  • from other countries contact the Alitalia Office nearest you

SPECIAL ASSISTANCE AND WEB ASSISTANCE

  • from Denmark call number 70.14.24.21
  • from Italy call number (+39) 06 65640
  • from other countries contact the Customer Relations Office nearest you (Service is available in  the following languages: Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).  

CUSTOMER RELATION SERVICES

To comment or complain about your travel experience, please contact:  

  • from Denmark
  • from Italy call (+39) 06 65640
  • from other Countries contact the Customer Relations Office nearest you