PURCHASES AND REFUNDS
To purchase your tickets on our website, choose one of the following payment methods:
- Credit card (American Express, MasterCard and Visa).
A service charge applies* to ticket purchases, at the following variable amount:
- Web purchase
Free of charge
- Call center purchase
EUR 20 or equivalent in local currency per ticket purchased at the time of booking
EUR 30 or equivalent in local currency per domestic and international ticket purchased after booking
- Ticket desks purchase
Not present in Copenhagen Airport a Ticket desks managed by Alitalia
MilleMiglia award ticket
The service charge only applies to call center purchases, if it is also possible to purchase the ticket from alitalia.com. The service charge is not applicable if the award ticket can only be purchased through the call center (e.g. date change/itinerary change/award upgrade).
* The service charge is not applicable in the following cases:
- Passengers under 2 years old;
- territorial continuity rates.