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At the airport

From the comfort of the Lounge rooms to the fast priority gates: enrich your travel experience with services created for you.

SKYTEAM SERVICES

DEDICATED SERVICES FOR ALL CUSTOMERS WHO HAVE CHOSEN THE SKYTEAM ALLIANCE

SKYTEAM BENEFITS

The main services offered to all SkyTeam customers in transit through SkyTeam Alliance airports are as follows:

 

  • Option to request a boarding card for the entire journey (Through Check-In) if the flight is operated by a SkyTeam carrier and the connecting flights are all in the same booking (pnr) and ticket.
  • Priority baggage for SkyTeam customers in transit
  • Facilities at security gates and passport control
  • Same treatment by SkyTeam Partners as regards their "Transit Assistance Policies" for passengers in the event of operational problems (e.g. delays and cancelations).

SKYPRIORITY

SkyPriority, the priority itinerary in airports for Elite Plus members and SkyTeam Alliance First and Business Class passengers.

Whichever airline you are flying with or whichever Frequent Flyer Program you belong to, with SkyPriority you can enjoy the best airport services offered by the 18 SkyTeam Alliance airlines.

Your trip will become even simpler, faster and more comfortable.

Find out more about the SKYTEAM SERVICES

SKYTEAM BENEFITS

The main services offered to all SkyTeam customers in transit through SkyTeam Alliance airports are as follows:

  • Option to request a boarding card for the entire journey (Through Check-In) if the flight is operated by a SkyTeam carrier
  • Priority baggage for SkyTeam customers in transit
  • Facilities at security gates and passport control
  • Same treatment by SkyTeam Partners as regards their "Transit Assistance Policies" for passengers in the event of operational problems (e.g. delays and cancelations).

PRIORITY SERVICES FOR THE BEST SKYTEAM CUSTOMERS

SkyPriority* is the new priority itinerary in airports for Freccia Alata Plus, Freccia Alata, Elite Plus members and First, Business Class medium haul and long haul passengers. Whichever airline you are flying with or whichever Frequent Flyer Program you belong to, with SkyPriority you can enjoy the best airport services offered by the 19 SkyTeam Alliance airlines.
Your trip will become even simpler, faster and more comfortable.

FOLLOW THE SKYPRIORITY ITINERARY

Look for "SkyPriority"* on your boarding card, follow the SkyPriority signs in the airport along the priority itinerary and enjoy the priority services specifically designed for you:

  • Priority check-in desks
  • Priority baggage drop-off desks
  • Priority assistance at airport ticket desks and at transfer desks
  • Priority security gates and passport control*
  • Priority boarding
  • Priority baggage claim.



* Service not available at all airports.