Terms and conditions of the flight change (cancellations)

For all tickets purchased by 30 June 2021 for flights taking place by 31 December 2021 where the flight has been canceled, you can keep your ticket and reuse it to fly within one year from the date of the canceled flight under the following conditions:

 

  1. It is possible to request a new booking to fly within one year from the date of the canceled flight, completing at least the first scheduled flight within that period.

    It is only permitted to make a new booking once.

    A fare supplement may be applied in the event that the original booking class is not available.

  2. It is possible to request a change of destination to fly within one year from the date of the canceled flight, completing at least the first scheduled flight within that period.

    It is only permitted to change your destination once.

    A fare supplement may be applied in the event that the original booking class is not available or found in the new schedule.

    The change of destination can take place between destinations of the same geographical type:

a.Original ticket with domestic destination, change with another domestic destination.

b.Original ticket with an international and/or intercontinental destination, change with another international and/or intercontinental destination.

 

For more information and to book, please contact our Call Center from Italy on the toll-free number 800 650055, from outside of Italy using the number +39 0665649 or the local numbers found on our website www.alitalia.com.