FLYING IN FOREIGN COUNTRIES
Before travelling abroad, we recommend checking the entry restrictions of the destination country on your local Department of Foreign Affairs website. You can find more information about the latest entry requirements on the IATA website available here
FLIGHTS TO THE UNITED KINGDOM
The UK government has ordered a period of 14 days of self-isolation for all those arriving from abroad. Additionally, before traveling to the UK, passengers will need to fill in an online form to provide the address where they will be self-isolating, a telephone contact where they can be reached and the route they will follow to reach their final destination. The online form is available here on the UK government website.
MILAN LINATE AND MALPENSA AIRPORTS
From 16 March, all Alitalia domestic flights to and from Milan are operating at Milan Malpensa Airport, following the temporary closure of Milan Linate Airport. From 15 June Flight check-in operations are carried out at Terminal 1.
The following services are available for our customers:
- Bag drop, SkyPriority and Economy Check-in desks in area 8
- Self Check-in Kiosk
- Security Check
- Fast Track
Passenger entry and exit procedures will be as follows:
- Enter through doors 13 and 19 equipped with thermal Scanners
- Exit through doors 16 and 17
- Enter through doors 2 and 7 equipped with thermal scanners
- Exit through doors 4 and 8
CONNECTION TO/FROM THE TRAIN STATION
- Enter through central corridor equipped with thermal scanners
- Exit through the 2 side corridors
ROME FIUMICINO AIRPORT
The airport authorities have arranged for the temporary closure of Terminal 1 at Rome Fiumicino Airport from 17 March.
During this period, Alitalia operations will be carried out at Terminal 3, which remains operational.
ACCESS TO TERMINAL 3 AND BODY TEMPERATURE CONTROL
From Tuesday 26 May, the procedure for access to Terminal 3 in Rome Fiumicino will be adjusted as follows:
Only passengers with standard travel tickets will be able to enter Terminal 3; with the exception of minor passengers and passengers with reduced mobility, people will not be allowed to escort passengers to the terminal.
Access to the Departures area will be allowed from 5 am to 11:59 pm through Gate 5, or from the station/terminal walkway for those arriving by train. All other access points will be out of bounds.
The outbound flow from the Departures area will be allowed via Gate 3 or the terminal/station walkway.
Access to the Arrivals area will be allowed from 3.30 am to 11.59 pm through Entrance Gate 4. Outbound flow from the Arrivals area will be allowed via Gate 2. The station/terminal underpass will be out of bounds in both directions.
All access to the Terminal area is subject to a body temperature check. The temperature of the person should not exceed 37.5°C. Temperature measurement will be carried out using a thermoscanner.
There are 15 check-in desks available for our customers:
- If you are flying Business Class or Premium Economy, or if you are a SkyPriority passenger, you can check in at the reserved desks 166 – 168
- If you are traveling to the United States of America, you should check in at desks 154 – 156
- Unaccompanied minors will be able to proceed to desk 166 to receive dedicated assistance
- All other passengers will be able to go to the desks 169 - 177
From 1 July, boarding operations will be carried out at Concourse E in the following way:
- gates E11-E24 and E1-E8 will be dedicated to domestic and Schengen Area flights;
- gates E51-E52 and E31-E44 will be dedicated to flights to Non-Schengen countries.
Concourses B and D will continue to remain temporarily closed.
Customers with lounge access can collect a complimentary voucher at the SkyPriority desks in Terminal 3.
FLYING IN SARDINIA
Following the Decree of the Minister of Infrastructure and Transport, in line with the Minister of Health (No. 227 of 2 June 2020) and the Ordinance of the President of the Autonomous Region of Sardinia (No. 27 of 2 June 2020), from 3 June, flights to and from Sardinia will resume with territorial continuity (reduced fares for certain categories of passenger), including at Alghero and Olbia airports, while flights will continue at Cagliari Airport.
Passengers wishing to travel to Sardinia are required to register prior to boarding using the appropriate form, found on the Sardinia Region website.
Until 12 June, the form can also be completed manually on board and must be submitted upon arrival at the airport's medical center.
From 13 June, it will be possible to register online through the SardegnaSicura app, which will be available for download on the iOS and Android stores.
For passengers who have already applied for and obtained authorization referred to by the previous ordinances of the Sardinian Region, this is considered equivalent to the registration required from 3 June.