Confirm

Or select a country

IT US UK FR ES

Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

We would like to remind you that on our website you can request your award tickets on flights operated by Alitalia or its Partner Airlines at any time.

 

In addition, you can access all information about the Program and your MilleMiglia account online. You can also use your miles online to purchase tickets on flights operated by Alitalia through the Cash&Miles option.

 

A special team is available for all specific questions on how to use your miles for:  the issue of Companion award tickets reserved to holders of American Express cards co-branded Alitalia; the issue of award tickets for premium economy class; the issue of award tickets to fly with our Partner Airline All Nippon Airways, GOL, China Eastern and Shanghai Airlines; the request of class upgrades; all additional services; all requests of re-booking and reimbursement.

 

Call the Customer Center of your home Country:

 

COUNTRY CITY TELEPHONE / FAX NUMBER
Albania Tirana Tel: 0035 54230023
Fax: 0035 54257061
Algeria Algiers Tel: +213 (0)21727129
Fax :+213 (0)21721124
(0) just for local calling
Argentina Buenos Aires Tel: 0054 11 4310 9910
Fax: 0054 11 4310 9930
Austria Wien Tel: 0043 820 951051
Fax: 0043 720 883065
Belgium Brussels Tel: 0032 255 111 22
Fax: 0032 280 850 27 -
Brazil Sao Paulo Tel: 0055 11 2171 7610
Fax: 0055 1121717656
Canada Toronto Tel: 1 800 361 8336
Fax: 1 800 599 5818
Chile
  Tel: +56 229381596 
Cyprus Larnaca Tel: 0030 2109988888 (Greek phone number)
Fax: 0030 2109988821
Czech Republic Prague Tel: 00420-222-541-900
Denmark Copenhagen Tel: 0045 70142421
Egypt Il Cairo Tel: 002 0900 71111
France Paris Tel: 0033 (0)892 655 655
(0.34 € per min.)
Fax: 0033 144944443
Finland Helsinky Tel. 00358 9 23194362
Georgia Tbilisi Tel: +99532 2937373; 2937383
Germany Frankfurt Tel: 01806 07 47 47
Fax: 0049 69 96759093
Ghana Accra Tel. +233 302 775865
Fax +233 302 766103
Greece Athens Tel: 0030 2109988888
Fax: 0030 2109988821
Hungary Budapest Tel: 0036 1 3277191
Fax: 0036 13277190
Ireland Dublin
Tel: 00353 124 765 46
Israel Tel Aviv Tel: 00972 3 7960766  
24/7 service in English.
Japan Tokyo Tel: 0081 34589 4629
Kuwait Kuwait Tel: 00965 609 09 555
Fax: 00965 24268688
Lebanon Beiruti Tel: +961 (1) 966175 - +961 (1) 966174
Fax: +961 (1) 983566+ 
Malta   Tel: 39 06 65649
Mexico   Tel: 01 800 112 4852
Morocco Casablanca Tel:-00212 22 310319
Fax:-00212 22 314462
The Netherlands Amsterdam Tel: 020 6764479
Fax: +31 (0) 20 5754907
Nigeria Lagos Tel: 00234 12705709
Fax: 00234 12705720
Norway Oslo Tel. 0047 21033355
Romania Bucharest Tel: 0040 21 3187661/2
Fax: 0040 21 3184120
Russia Moscow Tel: 007 495 22 11130
Fax: 007 4959670109
Saudi Arabia Jeddah Tel: 00966 800 244 4774
Fax: 009662 6608328
Serbia Belgrade Tel: 00381 113245000
Fax: 00381 113282696
Spain Madrid Tel: +34 902 884 015
Sweden Stockholm Tel: 0046 8 50662763
Switzerland Zurich Tel: 0041 (0) 900 486 486
Fax: 0041 43 508 2583
Tunisia Tunis Tel: 0021 670.103.700/1
Fax: 00216 71 960092
Turkey Istanbul Tel: 444 0756 (just local)
00216 7010 3702 (from outside)
Fax: 0090 2123151980
United Arab Emirates Dubai

Tel: 00971-02 4444 228

United Kingdom London Tel: 03335 66 55 44
Fax: 03335 66 55 44
USA New York Tel: +1 800 223 5730
Ukraine - Tel: 00380 44 390 9093
Fax: 0038 044 4594676
Venezuela Caracas Tel: 0058 212 312 5000
Fax: 0058 212 2083109