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Baggage assistance

LOST ITEMS

DID YOU LEAVE SOMETHING ON BOARD THE AIRPLANE OR IN AN AREA OWNED BY ALITALIA? GO TO THE LOST AND FOUND DESK OF THE ARRIVAL AIRPORT.

IN ROME FIUMICINO

If you forgot an item on board an incoming flight to Fiumicino, or in our Rome Lounges, contact the "Lost & Found Office" stating flight number, date, first name, last name, contact information (address, telephone, fax, e-mail), name of the lounge and detailed description of the forgotten item.

Send you report, either in Italian or in English, to the e-mail address: oggetti.ritrovati@alitalia.it

Upon confirmation that the item has been found, the Lost & Found Office in Terminal 3 will be at the disposal of our guests daily from 07:00 am to 1:00 pm, and from 3:00 pm to 7:00 pm.

Please note that Alitalia will keep any object found for 20 days after it has been found. At the end of said period, it will be passed to the ADR Lost & Found Office.

For all items forgotten in areas other than those listed above, you are kindly requested to directly contact the ADR Lost & Found Office.

OTHER AIRPORTS

Please contact the Lost & Found Office at the airport of arrival or visit the airport's website for more information.