Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET CALL FROM UK 03335 66 55 44

SPECIAL ASSISTANCE AND WEB ASSISTANCE

  • from UK call number 03335 66 55 44 (Mon-Fri 8:00-22:00, Sat and Sun 8.30-21:30)
  • from Italy call number (+39) 06 656401
  • from other countries contact the Customer Relations Office nearest you (Service is available in  the following languages: Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).  

CUSTOMER RELATION SERVICES

To comment or complain about your travel experience, please contact:
 
  • from UK
    • e-mail to customer.relationsUK@alitalia.it
    • from Italy call (+39) 06 656401
  • from other Countries contact the Customer Relations Office nearest you

 

 

GROUP RESERVATION (minimum groups size 10):

  • IATA agencies: please contact 020 8814 7711 (Mon-Fri, 10.00 a.m. to 16.30 p.m.) or e-mail groups.lon@alitalia.com
  • Non IATA agents and private groups please forward your request  via e-mail directgroups@alitalia.com 

 

 

1. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.