Buying online

Simplicity and maximum security for your Alitalia online shopping experience: choose your preferred payment method, then buy products and services, and relax.

PAYPAL

BUY ON ALITALIA WEBSITE AND CHARGE YOUR PAYMENT DIRECTLY ON YOUR PAYPAL ACCOUNT.

 

If you already have a PayPal account, follow the instructions below to purchase your ticket:

 

  1. Once you have selected your flights, select "PayPal" from the payment options.
  2. The system will automatically and securely connect you to PayPal.
  3. Type in your PayPal access credentials (email address and password) and after having carefully checked the transaction summary, confirm your purchase.
  4. Once PayPal authorizes payment, the transaction will be finalized and you will return to the Alitalia website's confirmation page.
  5. When the transaction is complete, you will receive two emails: one from Alitalia confirming the ticket(s) purchased* and the other from PayPal confirming the debit.

If you do not have a PayPal account, you can open one online at Paypal.com or Paypal.it.



*for refunds of tickets purchase using Paypal, you can send a mail to rimborsionline@alitalia.it specifying:

 

  • Ticket number
  • PNR (booking code)

 

The amount refunded will be calculated based on the applicable fare rules and will be credited to your account within 30 days.