Buying online

Simplicity and maximum security for your Alitalia online shopping experience: choose your preferred payment method, then buy products and services, and relax.


To purchase your tickets on our website, choose one of the following payment methods:

  • Credit card (American Express, MasterCard, Visa). 



An online payment system which allows you to use your online banking information to make purchases on the Alitalia website.



A service charge applies* to ticket purchases, at the following variable amount:  

  • Web purchase

The service is free of charge.

  • Call center purchase

EUR 20 per ticket purchased at the time of booking

EUR 30 per ticket purchased after booking

  • Purchase from ticket desks managed by Alitalia

EUR 10 per national ticket

EUR 25 per international ticket within the Schengen Area and Switzerland

EUR 35 per ticket for all other destinations


MilleMiglia award ticket

The service charge only applies to call center purchases, if it is also possible to purchase the ticket from The service charge is not applicable if the award ticket can only be purchased through the call center (e.g. date change/itinerary change/award upgrade).


* The service charge is not applicable in the following cases:

  • Passengers under 2 years old
  • territorial continuity rates.