Check-in

We’re almost there: you’ve bought the ticket, packed your bags and now all you have to do is check in. Find out about all the ways you can do this.

CHECK-IN ONLINE ON THE WEB OR VIA OUR APP

ONLINE CHECK IN, CHOOSE YOUR ON-BOARD SEAT AND PURCHASE A COMFORT SEAT. ALL FROM THE COMFORT OF YOUR OWN HOME.

IF YOU'RE ABOVE 18 YEARS OF AGE AND YOU ARE A EUROPEAN PASSENGER, YOU CAN USE YOUR ELECTRONIC PASSPORT AT THE E-GATE AT ROME FIUMICINO AND BEAT THE QUEUES.

The Alitalia APP is available for iOS, in the App Store, and for Android, on Google Play.

 

THREE-STEP ONLINE CHECK-IN

  1. Select your flight
  2. Choose additional services: choose your seat free of charge. You can buy and Extra Comfort seat and, if you travel with a Light fare, you can save up to 50% on the price charged at the airport for the purchase of extra baggage.
  3. Print your boarding pass

After checking in via Online Check-in, take the baggage you want to check to the dedicated drop-off desks, where available, or to the Business Class check-in desks.

 

Unaccompanied minors and disabled passengers must check in at the airport check-in desk, where they will be assisted by dedicated staff.

All passengers performing the internet check-in (besides Italian passport holders ) should present themselves to the AZ counters, either after security control or at the boarding counters (before boarding) in order to update their passport data in the system as per request of the Italian authorities.
 

WHEN DOES THE ONLINE CHECK-IN OPEN?

Online check-in is available 48 hours prior to the departure of your flight. For flights to/from the USA, online check-in is only available 24 hours prior to the departure of your flight.
For further information, please see the dedicated page.

WHEN IS THE LATEST I CAN CHECK IN ONLINE?

Please note that it is possible to complete the check-in, reprint your boarding pass, change your seat or purchase extra baggage or additional services up to an hour and a half prior to departure for international flights and up to 45 minutes prior to departure for domestic flights.

 

Exceptions: on which website should you complete the check-in?

Departing from: Check-in on
PARIS CHARLES DE GAULLE www.airfrance.com
AMSTERDAM
www.klm.com
GENEVA, ZURICH Dnata

ADDITIONAL SERVICES

  • Would you like an even more comfortable journey? Purchase a Comfort Seats during the Online Check-in
  • Would you like to travel with an extra bag in addition to your current baggage allowance? If you're traveling with a Light fare, save up to 50% on the airport fee*. Purchase an Extra Bag now.

 

Differently abled passengers can enjoy the same discount by calling the dedicated phone number for Special Assistancethe day prior to the departure of the flight.

 

The Light fare check-in is only available online, from the Alitalia WEBSITE and Alitalia APP or via the fast check-in machines at the airport*. 

 

*Passengers with animals to transport in the cabin and passengers who require special assistance should still proceed to the check-in desks.

 

DETAILS AND EXCEPTIONS