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In flight

Wellbeing on board, electronic devices and special meals: everything you need to know to make your trip a pleasant and safe one.

ELECTRONIC DEVICES

LEARN ABOUT THE INSTRUCTIONS FOR USING ELECTRONIC DEVICES DURING FLIGHTS, IN ORDER TO AVOID INTERFERENCE WITH ON-BOARD INSTRUMENTS AND SYSTEMS.

In order to avoid interference with on-board instruments and systems, please follow the following instructions for the use of portable electronic devices.

 

PHASE HAND-HELD PED (e.g. smartphone and tablet) LARGER PED (e.g. laptops and notebooks) PERSONAL HEADPHONES
Boarding

in airplane mode 

trasmitting 

in airplane mode 

trasmitting 


Extended ground delay*

in airplane mode 

trasmitting 

in airplane mode 

trasmitting 


Taxi-out and take-off

in airplane mode 

trasmitting X

in airplane mode X

trasmitting X

X
Cruise (>20.000 ft)

in airplane mode 

trasmitting **

in airplane mode 

trasmitting **


From 15 min before landing to landing completed

in airplane mode 

trasmitting X

in airplane mode X

trasmitting X

X
Taxi to stand

in airplane mode 

trasmitting 

in airplane mode X

trasmitting X

X

* If instructed by Flight Crew.

** Only WI-FI equipped aircraft.

 

LIST OF ALLOWED PORTABLE ELECTRONIC DEVICE

Approved medical devices, personal cameras, computers (laptop, notebook and tablet), personal headset, Bluetooth devices, microcell batteries powered devices, electronics games, e-readers, electronic shavers, digital audio / MP3 player, portable DVD/CD player, mobile phones and smartphones.

 

Passengers traveling on board aircraft with connectivity systems can consult the information leaflet in the seat pocket or visit our web page "ON-BOARD CONNECTION" . 

 

LITHIUM BATTERY FIRE PREVENTION

If a portable electronic device with battery (eg. mobile phone, tablet), inadvertently slipped or is dropped between the mechanical parts of an electrically adjustable seat, do not move the seat (electrically or mechanically) and immediately inform a Cabin Crew Member. Such devices can become a potential fire hazard if they are crushed or damaged.