Contacts and assistance

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET FROM ISRAEL 03-7960766 (SUNDAY- THURSDAY  09:00 - 16:00) OR CONTACT OUR CALL CENTER IN ITALY 24 HOURS A DAY TEL : +39-06-65649

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  For information, reservations and the purchase of tickets for domestic or international flights, please contact:
• from Israel call 03 7960766 (Sunday – Thursday  9 a.m - 4 p.m), or contact our call center in Italy open 24 hours daily, TEL: +39-06-65649. 
• from Italy call 89 20 10¹ (24h/24, 7 days a week) 
• from other countries contact the Alitalia Office nearest you (Service is available in the following languages: Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).
   

• from Israel call number 03- 7960766 (Sunday – Thursday  09:00-16:00), or contact our call center in Italy open 24 hours daily, TEL: +39-06-65649. 
  
• from Italy call number (+39) 06 65640²
• From other Countries contact the Customer Relations Office nearest you

 

 

• To comment or complain about your travel experience, please contact:  
• from Israel
  • e-mail in english with the complete complain details to Customer.TLV@alitalia.it
    
  • fax to 1533-7960763
  • write to PO Box 50166 Tel Aviv 6150101
  • from Italy call (+39) 06 65640²
• from other Countries contact the Customer Relations Office nearest you 

 

 

1. Costs for italian operators:
From a landline, VAT included: 64 cents/min, no connection charge.  
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min).
2. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.

1. From a landline, VAT included: 64 cents/min, no connection charge.
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min).
2. Available in Italy at the price of the regular rate, which varies on the basis of one's plan for calls to landlines.