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IT US UK FR ES
TELEPHONE SUPPORT 24/7
  • Israel call center: 03-7960766
  • Italy call center : +39-06-65649
  • Call center support: Tlv.CallCenter@alitalia.com

Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

CALL CENTER

 

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET FROM ISRAEL 03-7960766 (SUNDAY- THURSDAY  09:00 - 16:00) OR CONTACT OUR CALL CENTER IN ITALY 24 HOURS A DAY TEL : +39-06-65649

 

 For bookings, purchase ,changes or cancelation of ticket please contact:

 

  • Call  03-7960766  service in English 24/7.
  • E mail: Tlv.CallCenter@alitalia.com
  • Fax: 03-7960736

 

Italy call center open 24 hours daily, TEL: +39-06-65649

 

  • from Italy call 89 20 101 (24h/24, 7 days a week) 
  • from other countries contact the Alitalia Office nearest you (Service is available in the following languages: Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).

SPECIAL ASSISTANCE

For special need and assistance before and during the flight please update us as soon as possible.

  • Call  03-7960766  service in English 24/7.
  • E mail Tlv.CallCenter@alitalia.com
  • Fax: 03-7960736

 

Italy call center open 24 hours daily, TEL: +39-06-65649

 

 

 

CUSTOMER RELATION SERVICES

To comment or complain about your travel experience, please contact:  

  • For Israeli residence contact us (recommended in English)  with the complete complain details to  Customer.TLV@alitalia.it
  • fax 03-7960763

Letters please address to:

  • Alitalia Israel  POB 50166 Tel Aviv 6150101
  • from Italy call (+39) 06 656402
  • from other Countries contact the Customer Relations Office nearest you 

 

1. Costs for italian operators:
From a landline, VAT included: 64 cents/min, no connection charge.  
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min).
2. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.

1. From a landline, VAT included: 64 cents/min, no connection charge.
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min).
2. Available in Italy at the price of the regular rate, which varies on the basis of one's plan for calls to landlines.

MILLEMIGLIA CLUB

For assistance related to the frequent flyer club please contact us:

 

  • From Italy call 89 20 10* 

 

Israel call center offers service in Hebrew during the office open hours only, Sunday – Thursday  9:00 – 16:00.

 

 

From other countries, you can also contact the MILLEMIGLIA CUSTOMER SERVICE in your country. 

Call the number corresponding to your club.