Who cannot use web check-in?


Web Check-in is available for all passengers traveling on flights operated by the Alitalia group except for:


  • Minors (up to and including 14 years of age) traveling without an adult
  • Passengers who require special assistance can check-in by contacting Special Assistance at least 24 hours before flight departure time
  • Passengers with a group reservation (more than 9 people)
  • Passengers traveling with special baggage (sports equipment, animals)
  • Passengers traveling on flights that are not operated by the Alitalia group
  • Passengers with same-day connecting flights that are operated by other airlines, except for Air France, KLM, Etihad or Delta Air Lines
  • Passengers departing from/to States that needs additional documents (Visa or Green card)
  • Passengers with revalidated, reissued or voided tickets on the same booking
  • Passengers departing from:
    • Bergamo
    • Bilbao
    • Bordeaux
    • Copenhagen
    • Corfu
    • Krakow
    • Dubrovnik
    • Fuerteventura
    • Havana
    • Heraklion
    • Ibiza
    • Las Palmas
    • Luxembourg
    • Minorca
    • Montenegro
    • Montpellier
    • Mykonos
    • Olbia
    • Oran
    • Palma de Mallorca
    • Podgorica
    • Tenerife
    • Santorini
    • Skopje
    • Split
    • Tbilisi
    • Tirana


The web check-in is not available if the route is composed of two or more connecting flights which, at their intermediate points, arrive at one airport and depart from a different one (for example a flight connection in Milan arriving at Linate and continuing from Malpensa).



Exceptions: On which website can I check-in?


Departing from: Check-in on
PARIS CHARLES DE GAULLE www.airfrance.com