SPECIAL MEASURES TO MITIGATE CUSTOMER INCONVENIENCE DUE TO AIR TRANSPORT SECTOR STRIKES SCHEDULED FOR 9 OCTOBER 2019

Due to 24-hour air transport sector strikes confirmed by some Italian trade unions for Wednesday 9 October, Alitalia was forced to cancel several flights scheduled for that day.

Flights set to operate on 9 October during the peak times between 7 am to 10 am and from 6 pm to 9 pm will operate as scheduled.

 

List of cancelled flights on 9 October is available here.

 

As a consequence of the flight cancellations on 9 October due to the 24-hour strikes, the Company was also forced to cancel some flights on the late evening of 8 October and the early morning of 10 October.

 

List of cancelled flights on 8 and 10 October is available here.

 

Alitalia has taken special measures to mitigate customer inconvenience by operating bigger aircraft on domestic and international routes, in order to rebook passengers affected by cancellations onto the first available flights on the same day: 70 per cent of involved travelers will fly on the same 9 October.

 

Alitalia invites all customers already holding tickets for travels on 9 October, as well as on the late evening of 8 October and the early morning of 10 October, to check the status of their flights before going to the airport on alitalia.com website, or calling the airline at the toll-free number 800.65.00.55 (within Italy), at +39 06.65649 (from overseas), or contacting the travel agency where the ticket was bought.

 

Travelers affected by cancellation or schedule change of Alitalia flights from the late evening of 8 October to the early morning of 10 October can rebook their travel at no additional cost or penalty, or ask for a full ticket refund (only if the flight is cancelled or the delay on departure exceeds 5 hours) by 24 October