From 1 July, due to the expiration of the Territorial Continuity agreement for airline services to the Sicilian islands of Lampedusa and Pantelleria, Alitalia will no longer be operating flights Catania-Lampedusa, Palermo-Lampedusa, Palermo-Pantelleria, Trapani-Pantelleria and vice versa.
The following is the refund and reprotection policy for passengers who have already purchased a ticket to fly with Alitalia to these destinations from 1 July:
Without any penalty of completely/partially unused ticket in the original form of payment.
Passengers holding an ‘open’ ticket, without any reservation, will get full refund without any penalty of completely/partially unused ticket in the original form of payment.
CHANGE OF ORIGIN AND/OR DESTINATION
The full or partial value of the original ticket may be used to buy new Alitalia tickets.
The new fare must be recalculated using the applicable fare for the new origin/destination.
MILLEMIGLIA AWARD TICKETS
Millemiglia Customers, miles will be refunded.
For information and assistance please contact the phone number 800.65.00.55