Confirm

Or select a country

IT US UK FR ES

REPRO POLICY FOLLOWING THE EVENTS IN TURKEY

Following the recent events in Turkey, Alitalia offers its passengers a Repro Policy for flights to and from Istanbul.

For information and assistance please contact the phone number 0039.06.65649

 

PASSENGERS WITH TICKET AND RESERVATION ON FLIGHTS TO AND FROM ISTANBUL FROM 16th JULY UP TO 30th JULY 2016 INCLUDED

 

REBOOKING

Without penalty on Alitalia operated and codeshare flights in the same booking class or in the first availabe class in the same cabin.

The reservation can be changed within 30th July, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

REROUTING

Without penalty on Alitalia operated and codeshare flights in the same booking class.

The travel must be done via intermediate point on the same origin and destination.

The reservation must be changed within 30th July, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

CHANGE OF ORIGIN AND/OR DESTINATION

The full or partial value of the original ticket may be used to buy new Alitalia tickets.

The new fare must be recalculated using the applicable fare for the new origin/destination.

Reservation must be done not later than 30th July, 2016 without penalty.

 

REFUND

Full refund without penalty of completely/partially unused ticket in the original form of payment.

Passengers with open ticket, without reservation, will have full refund of the ticket or of the unused part of ticket.

 

MILLEMIGLIA AWARD TICKETS

Millemiglia Customers will be reprotected on Alitalia operated flights in the award classes provided, subject to the space availability.

In case of travel renounce passengers can ask for miles refund.