Samsung Galaxy Note 7 mobiles banned onboard
Following US Government order
Starting from October 15th, 2016 Samsung Galaxy Note 7 mobile devices are banned from all the Alitalia’s flights for safety reasons. Alitalia customers will not be able to travel with the Samsung Galaxy Note 7 devices on their person or in a carry-on baggage. The transport of this mobile device is not even allowed in a checked-in luggage.
For further information, passengers owning a Galaxy Note 7 can refer to the Samsung Assistance toll-free number 800 025 520.
We also remind you that at the Rome Fiumicino, Milan Linate and Malpensa, Pisa, Cagliari, Palermo and Catania airports it is possible to request a temporary exchange of this mobile device model at these retail outlets.