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Ace Group

ACE Group is a global leader in the insurance sector, operating in over 170 countries worldwide.



Find out more about the advantages of the insurance programs that Alitalia offers its customers in collaboration with ACE Group, a global leader in the insurance sector, operating in over 170 countries worldwide.

Take advantage of the Travel Program Package and travel with complete peace of mind, whether in Italy or abroad.

Relax and enjoy your trip, knowing that all your protection needs are covered.

  • Warranty in the event of ticket changes or cancellation
    Up to EUR-5,000 per Insured Individual and EUR-10,000 in the case of more than one Insured Individual for the same trip
  • Reimbursement of expenses in the event your trip is rerouted
    Up to EUR-500 to purchase new tickets to replace those that were not used
  • Baggage protection
    Up to EUR-1,000 in the case of damage, theft, robbery, loss or misplacement of baggage and/or personal effects, including the clothing worn at the beginning of your trip
  • Delayed baggage delivery
    Up to EUR-150 in compensation for unforeseen expenses for the purchase of toiletries and/or essential clothing items
  • 24-hour personal assistance
    A package of consulting and support services provided via a Central Office, available to the Insured Individual 24-hours a day.
  • International Medical expense coverage
    Direct payment in the case of medical and/or hospital expenses for medical care or urgent surgery (Europe option: EUR-150,000 - EUR-200,000 Worldwide option - Worldwide plus option EUR-1,000,000. Excluding Italy).


To find out all the details, costs, the specifications of the guarantees, limitations, exclusions, and the specific information relating to the processing of personal data* of the individuals insured under ACE European Group Ltd, please download the Conditions of Insurance and find out more about the Insurance Conditions for the Italy, Europe and Worldwide options and the Insurance conditions for the Worldwide Plus option.



By joining the Alitalia Travel Program, you'll earn miles directly on your MilleMiglia account that can be used to travel how you want, when you want:

  • Alitalia Travel Program: 500-miles immediately


Join the Alitalia Travel Program when you purchase an airline ticket through the Customer Center, from the Alitalia website and at participating Travel Agencies.

For information and details, please see the Frequently Asked Questions.

*Alitalia would like to advise you that customer personal data is processed in full compliance with Privacy standards (Italian Legislative Decree 196/03 and E.U. Directive 95/46/EC) for the sole purpose of concluding the carriage contract and the insurance convention stipulated on their behalf with ACE European Group. The data processing may be carried out by ACE European itself or by third-party companies specifically named as Data Processors, even outside the European Union. For information on the processing of personal data by Alitalia, please see the privacy section.