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Purchases, refunds and certification of flights taken

Simplicity and maximum security for your Alitalia online shopping experience: choose your preferred payment method, then buy products and services, and relax.

ONLINE TRANSFER

FAST, EASY AND SECURE: BUY ONLINE WITH A BANK TRANSFER USING THE NEW SOFORT BANKING SERVICE.

SOFORT Banking is an international online payment system that makes it easier and more secure to pay by bank transfer using your usual online banking details, without the need to log in to your online bank or create an additional account. 
Your transfer is sent in real time, by simply logging in using your banking details and confirming the process with a Transaction Authentication Number (TAN).

 

The SOFORT system is certified and meets the highest security standards, using a secure payment module sending encrypted data.

 

For refunds of tickets purchase using Sofort, you can send a mail to rimborsionline@alitalia.it specifying:

 

  • Ticket number
  • PNR (booking code)
  • IBAN
  • Name of the account holder

Discover all the MEMBER BANKS