Alitalia world

Meticulous attention to service quality, fleet maintenance and passenger assistance make Alitalia Italy’s leading airline group.

The regulations, rules and procedures followed by Alitalia regarding the transport of passengers and baggage, the passenger rights and the information for obtaining assistance and information pursuant to art. 13 of Regulation (EU) 2016/679 of the European Parliament and European Council regarding the protection of personal data.

PRIVACY ALITALIA
CARRIER RESPONSIBILITY
ALTERNATIVE DISPUTE RESOLUTION
ALITALIA CUSTOMER COMMITMENT
CONTINGENCY PLAN FOR LENGTHY TARMAC DELAYS
GENERAL CONDITIONS OF CARRIAGE AND TARIFFS