Baggage assistance

All the contacts and everything you need to know should your baggage be delayed, tampered with or lost. For assistance with your baggage issues when in Italy: telephone: +39 06 65640 (from landline, VAT incl.: 11.88 cents/min From mobile rates vary according to the server used)

Lost baggage or delayed delivery

Alitalia baggage assistance. In case of lost baggage, it is necessary to fill in the Baggage Irregularity Report directly at the airport.
Damaged baggage

If your luggage was damaged during the journey, go to the airport Lost & Found office of the arrival city where the personnel on hand will do everything they can to help you.

Lost items

Alitalia lost property assistance. In case of lost items, it is necessary to write to the "Found Items" Service